Cloud Operation Center Engineer - Bilingual in Korean

Brief overview

Irvine, CA, USAIn-person

About the company

Leaders in the semiconductor industry know that recruiting people with specialized skills in a competitive global market is a significant challenge.

Job description

Summary

SBT is seeking a Cloud Operation Center Engineer who is bilingual in Korean. This role is responsible for the operation and support of Private Cloud infrastructure, focusing on ensuring stable operations of an OpenStack-based environment and performing incident analysis and automation initiatives.

Responsibilities

Create, modify, and manage Palo Alto firewall policies
Review traffic logs and validate firewall policy changes
Perform network troubleshooting using packet capture / traffic dumps
Diagnose issues based on NAT, security policies, and session states
Configure and manage Citrix ADC VPX-based load balancers (LB/CLB)
Manage VIPs, services, service groups, and health checks
Resolve LB incidents such as backend server failures and connection issues
Analyze logs using nstrace, tcpdump, and related tools
Provision, deploy, and manage OpenStack instances
Manage volumes, shared volumes, networks, and security groups
Troubleshoot instance boot failures, network issues, and volume attachment problems
Support compute node failures and live migration operations
Operate Dell servers used as OpenStack compute nodes
Monitor server health via iDRAC and perform basic maintenance
Handle hardware failures and coordinate with Dell support
Support hardware replacement and vendor service activities
Manage NetApp ONTAP storage systems
Monitor nodes, SVMs, volumes, and aggregates
Analyze performance metrics such as latency, IOPS, and throughput
Respond to storage incidents and performance degradation issues
Perform Linux system administration and incident troubleshooting
Handle root password changes, mount issues, repository issues, etc
Resolve boot failures, filesystem issues, and network interface problems
Analyze system logs and systemd service issues
Operate monitoring platforms such as Zabbix, Grafana, and Prometheus
Monitor servers, networks, storage, OpenStack, LB, and firewall systems
Manage alerts, dashboards, metrics, and triggers
Perform root cause analysis using logs, metrics, and alerts
Automate deployments and updates using Ansible
Automate repetitive operational tasks
Build workflow automation using Microsoft Teams / Power Automate
Automate alerts, reporting, approval, and request workflows
Develop scripts using Python, Shell, or PowerShell
Leverage AI coding tools for scripting, log analysis, and documentation