Sales Development Representative - ServiceCore

Summary

ServiceCore and Docket are rapidly growing field-service software-as-a-service platforms serving the portable sanitation and dumpster industries. The Sales Development Representative will generate and qualify new leads through outbound prospecting, manage leads in Salesforce and Outreach.io, arrange meetings for account executives, and support sales growth through market research and collaboration.

Responsibilities

• Conduct outbound prospecting to generate leads within the roll-off dumpster rental industry. *Will receive Inbound leads as reward for hard work
• Utilize phone calls, emails, and other communication channels to establish initial contact with potential customers
• Take complete ownership of the outbound sales process from start to finish. That means hunting for prospects and handing off qualified prospects to Account executives
• Qualify leads based on predefined criteria to identify potential customers with genuine interest and need for our software solutions
• Qualify interested prospects and arrange meetings between customers and AE’s
• Develop a deep understanding of the features and benefits of both Docket and Servicecore software depending on which side you are placed on
• Articulate value propositions clearly to prospects and address their unique business challenges
• Effectively manage and organize leads using Salesforce and Outreach.io
• Provide detailed and accurate information to the sales team for further engagement
• Collaborate with the sales team to align prospecting efforts with overall sales strategies
• Communicate effectively with internal teams, marketing and sales teams, to ensure a seamless handover of qualified opportunities
• Continue to think of ways to scale beyond your day-to-day role. We don’t want this person to be just another person that we plug into a process. We need this person to think ambitiously and have the desire to outgrow the role and
• Report directly to your manager of Sales Development
• Maintain detailed records of prospect interactions and activities in outreach, and salesforce
• Provide regular reports on prospecting activities, pipeline development, and key performance metrics to your manager
• Stay informed about industry trends, competitor activities, and market changes
• Provide valuable insights to enhance marketing and sales strategies

Skills

• * Bachelor's degree in Business or Communications and/or 1-year experience as a Sales Development Representative (preferably)
• * Organized, flexible, and adaptable in a highly fast-paced tech startup environment
• * Demonstrated ability as a high performer to exceed attainment, quota, and grow revenue
• * Strong ability to learn, is coachable and willing to receive and implement feedback
• * Proven experience in a similar SDR role, preferably in a B2B software sales environment
• * Excellent communication and interpersonal skills
• * Ability to grasp technical concepts and articulate them clearly to prospects
• * Strong organizational and time-management skills
• * Experience in software and/or technology sales (preferably)
• * Experience with Salesforce & Outreach.io (preferred)
• * Additional experience preferred - Field Services, SMB sales, hyper-local, logistics or Home Services Sales

Qualifications

Must Haves

• * Bachelor's degree in Business or Communications and/or 1-year experience as a Sales Development Representative (preferably)
• * Organized, flexible, and adaptable in a highly fast-paced tech startup environment
• * Demonstrated ability as a high performer to exceed attainment, quota, and grow revenue
• * Strong ability to learn, is coachable and willing to receive and implement feedback
• * Proven experience in a similar SDR role, preferably in a B2B software sales environment
• * Excellent communication and interpersonal skills
• * Ability to grasp technical concepts and articulate them clearly to prospects
• * Strong organizational and time-management skills

Nice to Haves

• * Experience in software and/or technology sales (preferably)
• * Experience with Salesforce & Outreach.io (preferred)
• * Additional experience preferred - Field Services, SMB sales, hyper-local, logistics or Home Services Sales

Benefits

• 14 Company Holidays in addition to Flexible Time Off
• Healthcare, dental and vision insurance with generous employer contributions
• 401(k) w/ employer match
• Regular lunches and a fully-stocked kitchen (if in Denver)
• Bi-weekly Grubhub lunch stipend for remote folks
• Free parking for local employees in Denver
• Hybrid and fully-remote work
• Regular company events / outings