Operational Accounts Receivable, Field Services

Summary

ServiceLink is a provider of mortgage services seeking an Operational Accounts Receivable Specialist for its Field Services function. The role supports client reporting, collections, account monitoring, invoicing inquiries, client communications, and coordination with vendor and invoice dispute teams.

Responsibilities

• Work with other teams; Vendor Dispute team members, and Invoice Dispute Resolution team members
• Provide clerical and administrative support to ensure timely preparation and accuracy of client reporting and other projects
• Work independently on your tasks
• Be part of weekly and bi-weekly team meetings
• Carry out collection and reporting activities according to specific guidelines and timeframes
• Assume role of point of contact for client communications
• Monitor client account details until payment received
• Research and resolve client inquiries
• Maintain great working relationship with clients
• All other duties as assigned

Skills

• Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
• Knowledge of construction, mortgage, client invoicing, and banking
• Knowledge of LoanSphere, IClear, FieldScap, and Assetshield uploads, dashboard MSP, Fiserv DLV, Yardi or P260, Hometracker Vendorscape systems with the ability to learn in house systems
• The ability to communicate at the Executive level
• Strong Word & Excel knowledge
• Strong attention to details
• Effective communication (written and verbal) and interpersonal skills
• Reliable time management and organizational skills
• Ability to adapt to changing environment and manage multiple priorities
• Minimum 2 years' experience in accounts receivable
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products. Specifically Excel and SharePoint 2010
• Good communication skills both verbal and written
• Strong organizational and decision making skills
• Proven customer service skills
• High School diploma or equivalent preferred

Qualifications

Must Haves

• Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future
• Knowledge of construction, mortgage, client invoicing, and banking
• Knowledge of LoanSphere, IClear, FieldScap, and Assetshield uploads, dashboard MSP, Fiserv DLV, Yardi or P260, Hometracker Vendorscape systems with the ability to learn in house systems
• The ability to communicate at the Executive level
• Strong Word & Excel knowledge
• Strong attention to details
• Effective communication (written and verbal) and interpersonal skills
• Reliable time management and organizational skills
• Ability to adapt to changing environment and manage multiple priorities
• Minimum 2 years' experience in accounts receivable
• Must be able to use and have advanced computer skills and be proficient in the Microsoft software products. Specifically Excel and SharePoint 2010
• Good communication skills both verbal and written
• Strong organizational and decision making skills
• Proven customer service skills

Nice to Haves

• High School diploma or equivalent preferred

Benefits

• Full-time employment
• Telecommute: Yes
• Role Required to be In-Office: No