Inbound Sales Development Representative

Summary

ServiceTitan is a company focused on transforming the trades industry, and they are seeking an Inbound Sales Development Representative to drive the initial sales process by qualifying leads and setting up Account Executives for success. The role involves building a strong sales pipeline, engaging with prospective customers, and achieving daily KPIs for qualified meetings.

Responsibilities

• Your primary focus is building a robust sales pipeline and converting marketing-generated opportunities into qualified meetings
• Pipeline Generation: Build a strong pipeline of prospective customers by sourcing potential leads and converting inbound opportunities efficiently
• Strategic Engagement: Implement creative ways to engage and build rapport to maintain and progress your book of prospects
• Meeting Conversion: Successfully book product demonstrations between ServiceTitan and potential customers by collaborating with Account Executives to secure the partnership
• Value Communication: Clearly articulate the product's value and areas of opportunity to prospects via phone and/or e-mail
• Goal Achievement: Achieve and exceed daily KPIs and monthly quota for qualified meetings and pipeline generation

Skills

• Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e-mail contacts
• You recognize every day is a new opportunity for you to be better than yesterday, demonstrating genuine self-motivation
• An intense appetite to seek and, most importantly, adapt feedback that is given to drive continuous improvement
• A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues
• The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues

Qualifications

Must Haves

• Exceptional verbal and written communication skills to effectively manage a high volume of daily phone and e-mail contacts
• You recognize every day is a new opportunity for you to be better than yesterday, demonstrating genuine self-motivation
• An intense appetite to seek and, most importantly, adapt feedback that is given to drive continuous improvement
• A strong team player mentality demonstrated by effectively collaborating and being a positive influence on colleagues
• The ability to be adaptable and think outside the box to proactively address potential roadblocks and/or issues

Benefits

• Commission-eligible
• Equity
• Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
• FSA and HSA
• 401k match
• Telehealth options including memberships to One Medical
• Parental leave and support
• Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
• On demand maternity support through Maven Maternity
• Free breast milk shipping through Maven Milk
• Pet insurance
• Legal advisory services
• Financial planning tools
• Flexible time off with ample learning and development opportunities
• Comprehensive onboarding program
• Leadership training for Titans at all levels
• Bonusly, peer-nominated awards, and more
• Hybrid Schedule: Our policy states that if you are within ~40 miles of a Hub office, you will be required to go to the office 1-2 days a week