Summary
Seven Corners, Inc. is an international travel insurance and specialty benefit management company serving travelers and organizations worldwide. The Sales Agent guides customers and groups toward appropriate travel insurance coverage by handling inbound inquiries, following up on leads, closing sales, identifying upsell opportunities, and managing customer interactions across multiple channels.
Responsibilities
- Hit sales goals set by the VP of Sales and Inside Sales Manager by delivering a strong customer experience and closing business with direct consumers and direct groups
- Handle inbound sales inquiries by asking smart qualifying questions and confidently guiding prospects to take the next step
- Follow up on leads through outbound calls, email, chat, and text to qualify opportunities, present the right product, and close the sale
- Identify upsell opportunities and additional services based on customer needs and travel plans
- Provide a confident, professional phone presence while managing multiple channels (phone, email, live chat)
- Serve as a creative problem solver—helping customers navigate questions, concerns, and unique situations
- Partner across departments to resolve issues and ensure customers get the right solution
- Maintain consistent inbound/outbound activity to drive revenue and results
- Participate in training and coaching to continuously improve conversion and performance
- Use Salesforce to document leads, track follow-up, and manage your pipeline effectively
Skills
- Bachelor's degree or equivalent experience
- Strong verbal communication skills and a confident phone presence
- Excellent listening skills with the ability to present options clearly and simply
- A customer-first mindset and a strong understanding of sales fundamentals
- Comfort multitasking across calls, email, and live chat
- Bachelor's degree or equivalent experience
- P&C License (or the ability to pass the examination within 30 days of employment)
- Strong phone presence with excellent verbal communication skills
- Strong listening and presentation skills
- In-depth understanding of sales principles and customer service practices
Qualifications
Must Haves
- Bachelor's degree or equivalent experience
- Strong verbal communication skills and a confident phone presence
- Excellent listening skills with the ability to present options clearly and simply
- A customer-first mindset and a strong understanding of sales fundamentals
- Comfort multitasking across calls, email, and live chat
- Bachelor's degree or equivalent experience
- P&C License (or the ability to pass the examination within 30 days of employment)
- Strong phone presence with excellent verbal communication skills
- Strong listening and presentation skills
- In-depth understanding of sales principles and customer service practices
Benefits
- Training, mentoring, and growth opportunities alongside a team of high performers
- Training, mentoring, increasing responsibility, and being around other rock star employees