Territory Sales Representative

Summary

Cornerstone Building Brands manufactures exterior building products for residential and low-rise non-residential buildings in North America. The Territory Sales Representative will drive special-order sales, train millwork and ProDesk associates, maintain product displays and stock integrity, build store relationships, plan sales activity, resolve customer issues, and provide territory feedback.

Responsibilities

• 50% Drive Special Order Sales: Increase market share by driving sales of special-order sales units, dollars, and average selling price in the following business segments: Millwork Department, and Customer Order Expeditor (COS), & Specialty Assistant Store Manager (SASM)
• 15% Training: Provide product knowledge training, product demonstrations and comprehensive MyCD program training for all millwork and ProDesk associates
• 10% Maintain Existing Stock Business: Work with Merchandising Execution Team (MET) to ensure stock product integrity & correct price labels. Use Digital Bay Service request (DBSR) to rate the bays and ensure projects are executed correctly. Inspect displays both in showroom and in-aisle. Review Planograms and make sure the bays are set to planogram
• 10% Customer Rapport: Engage with everyone at the store including store managers, assistant managers, receiving, & order expeditors
• 5% Sales Planning: Strategically plan weekly schedule and report sales activity using available tools, including CRM and Call Reporting applications
• 5% Problem Resolution: Address customer complaints promptly, investigate issues, and recommend solutions to ensure customer satisfaction
• 5% Management Feedback: Share feedback to sales team leadership on competitive environment within your sales territory, challenges to driving sales and opportunities to drive sales
• Travel 25% + with overnights: Depending on your territory overnights will be required
• Store Visit Protocol:
• Time In Store: 45 – 60 minutes on average. Time spent in store should be based on TSR’s judgement of current needs
• Pro Sales Desk & Millwork Desk – training millwork associates and appointment setting
• General Housekeeping - Review of product literature, review of store stock using Orderup and partner with MET when applicable
• Display Quality Check – Ensure all displays meet the company’s quality expectations (Ex: No rips in screens, window/patio doors operating as intended, displays intact with no defects, etc.)

Skills

• Education: High School Diploma or equivalent required
• Strong problem-solving, negotiation, and communication skills essential
• General knowledge of major competitive brands within the industry
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
• Solid time management skills with the ability to prioritize multiple responsibilities effectively
• Strong interpersonal and teamwork skills with a high level of integrity and personal motivation
• Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset
• Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges
• Be willing to adapt to new processes, technologies, and ways of thinking
• Collaborate with colleagues, share insights, and work together to achieve common goals
• Must be at least 18 years of age to apply
• Bachelor's degree preferred
• Proven direct sales experience in the building products industry preferred
• Understanding of the building products industry and home improvement retail channel preferred
• Bilingual in Spanish preferred

Qualifications

Must Haves

• Education: High School Diploma or equivalent required
• Strong problem-solving, negotiation, and communication skills essential
• General knowledge of major competitive brands within the industry
• Proficient in Microsoft Office applications including Word, Excel, and PowerPoint
• Solid time management skills with the ability to prioritize multiple responsibilities effectively
• Strong interpersonal and teamwork skills with a high level of integrity and personal motivation
• Being adaptable and open to new ways of working is crucial. Embrace change with a positive mindset
• Ability to bounce back from setbacks, stay focused, and maintain productivity during challenges
• Be willing to adapt to new processes, technologies, and ways of thinking
• Collaborate with colleagues, share insights, and work together to achieve common goals
• Must be at least 18 years of age to apply

Nice to Haves

• bachelor's degree preferred
• Proven direct sales experience in the building products industry preferred
• Understanding of the building products industry and home improvement retail channel preferred
• Bilingual in Spanish preferred

Benefits

• Bonus (Sales Incentive Plan)
• Full-time team members receive medical, dental and vision benefits starting day 1.
• 401k
• PTO
• Paid holidays
• FSA
• Life insurance
• LTD
• STD
• EAP
• Discount programs
• Tuition reimbursement
• Training
• Professional development