Summary
Simpluris, Inc. provides corporate, financial, and legal administration services across the United States. The Project Coordinator supports Project and Program Managers in Settlement or Notice Administration by coordinating project execution, tracking deliverables, managing risks, communicating with internal teams and clients, and preparing reports and project documentation.
Responsibilities
- Continually track and deliver on-time, required project deliverables, ensuring Simpluris quality standards are met
- Appropriately identify risks and immediately escalate to the Project/Program Manager along with proposed solutions, if necessary
- Foster good working relationships with operational groups to ensure clear lines of communication as it relates to project execution and project deliverables
- Research client and claimant inquiries and communicate findings to clients, claimants, and/or other operational groups
- Identify and communicate any process issues with Project Manager, others in the project team, and operational groups, as appropriate
- Provide detailed project reporting, and perform analysis and quality control of all client reports
- Draft project-related documents, including but not limited to: timelines, website content, contact center agent scripting, court declarations, claimant notices and letters, and internal procedures for various operational groups
- Other duties as assigned
Skills
- Excellent verbal and written communication with critical thinking skills and the ability to quickly and efficiently gather and process information
- Experience with MS Office Suite, specifically Word, Excel, and Outlook
- 1+ year of Settlement Administration industry experience or relevant legal services or legal industry experience with direct client/customer contact in a professional environment
Qualifications
Must Haves
- Excellent verbal and written communication with critical thinking skills and the ability to quickly and efficiently gather and process information
- Experience with MS Office Suite, specifically Word, Excel, and Outlook
Nice to Haves
- 1+ year of Settlement Administration industry experience or relevant legal services or legal industry experience with direct client/customer contact in a professional environment
Benefits
- Remote work arrangement (Remote USA)