Application Analyst/Trainer III

Summary

Singing River Health System is a community-focused healthcare organization dedicated to improving health and saving lives. The Application Analyst/Trainer III serves as a liaison among vendors, end users, clinical and business representatives, and team members while configuring applications to meet organizational needs. The role performs complex workflow, data, reporting, and technical analysis and supports coordination with end users and operational stakeholders.

Responsibilities

• The Application Analyst III has advanced knowledge of each appropriate application and serves as a bridge between vendors, end users and team members
• The Analyst III conducts regular day-to-day communication with internal teams, application vendors, clinical and business representatives, as well as subject matter experts to tailor the different system(s) to fit the organization's needs
• He/She assists in performing in-depth and complex analysis of workflows, data collection, report details, and other technical issues associated with the use of different applications as needed
• The Analyst III is a support contact and works with other members of the team in coordinating efforts and status updates with end users and operational stake holders

Skills

• High school diploma or equivalent required
• Bachelor's Degree in computer science, mathematics, clinically related field or experience may be considered
• As appropriate for the Team the Analyst III will be hired into. Not limited to Nursing, Respiratory Therapy, Radiology, Coding, etc
• Current certifications in Epic applications
• Must maintain Epic certification(s) including the completion of required training to maintain certification
• A minimum of three to four (3-4) years' experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings
• Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor required
• Project management execution experience on medium to large projects required
• Must have knowledge of applicable operations for which the position requires
• Must demonstrate keen mental faculties/assessment and decision making abilities
• Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone
• Must possess emotional stability conducive to dealing with high stress levels
• Must demonstrate ability to work under pressure and meet deadlines
• Must demonstrate the ability to learn and adapt quickly in a fast paced environment and have the ability to work independently
• Work requires a combination of intermediate to complex analytical, clinical, financial and administrative abilities
• Must demonstrate a thorough understanding of workflows in order to design and execute software solutions that solve business or clinical problems
• Must have intermediate knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio)
• Out of state travel for education purposes required
• Must have a valid driver license as job may require traveling throughout the SRHS service area - with the employee providing his/her own transportation

Qualifications

Must Haves

• High school diploma or equivalent required
• Bachelor's Degree in computer science, mathematics, clinically related field or experience may be considered
• As appropriate for the Team the Analyst III will be hired into. Not limited to Nursing, Respiratory Therapy, Radiology, Coding, etc
• Current certifications in Epic applications
• Must maintain Epic certification(s) including the completion of required training to maintain certification
• A minimum of three to four (3-4) years' experience in developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and/or clinic settings
• Previous installation experience with healthcare systems databases and interfaces in hospitals and/or clinic settings or with a healthcare system vendor required
• Project management execution experience on medium to large projects required
• Must have knowledge of applicable operations for which the position requires
• Must demonstrate keen mental faculties/assessment and decision making abilities
• Must demonstrate communication/speaking/enunciation skills to receive and give information in person and by telephone
• Must possess emotional stability conducive to dealing with high stress levels
• Must demonstrate ability to work under pressure and meet deadlines
• Must demonstrate the ability to learn and adapt quickly in a fast paced environment and have the ability to work independently
• Work requires a combination of intermediate to complex analytical, clinical, financial and administrative abilities
• Must demonstrate a thorough understanding of workflows in order to design and execute software solutions that solve business or clinical problems
• Must have intermediate knowledge of a variety of computer software applications in word processing, spreadsheets, database and presentation software (MS Outlook, Word, Excel, Access, PowerPoint, Visio)
• Out of state travel for education purposes required
• Must have a valid driver license as job may require traveling throughout the SRHS service area - with the employee providing his/her own transportation

Benefits

• Remote work in Alabama, Florida, Georgia, Louisiana, Mississippi, North Carolina, South Carolina, Tennessee, and Texas
• Monday-Friday, 8am-4:30pm work schedule