Business Development Representative

Summary

Smart Communications provides a cloud-native platform that helps regulated enterprises modernize complex processes and deliver compliant, digital-first customer communications. The Business Development Representative supports demand generation by engaging prospective buyers, initiating conversations about business challenges, coordinating qualified meetings with Account Executives, and contributing to sales pipeline development.

Responsibilities

• Identify and engage prospective buyers across priority accounts through thoughtful outreach, including phone, email, LinkedIn, and other engagement channels. Outreach should connect relevant industry challenges with the value Smart Communications delivers to its customers
• Create opportunities for dialogue with prospective stakeholders by identifying relevant challenges, initiatives, or priorities that align with Smart Communications’ solutions
• Coordinate introductory conversations between qualified prospects and Account Executives, helping ensure meetings are productive and aligned with the prospect’s priorities
• BDRs work closely with Account Executives, Marketing, Customer Success, and Account Management teams to support coordinated account engagement strategies. Strong collaboration is essential to the role. BDRs help ensure that outreach aligns with active campaigns, account priorities, and ongoing customer relationships
• BDRs help activate marketing campaigns and demand generation initiatives by engaging target accounts and translating campaign interest into sales conversations

Skills

• • Curiosity about customer challenges and industry trends
• • Persistence and creativity in engaging prospective buyers
• • Strong communication skills across phone, email, and social channels
• • A collaborative mindset when working with sellers and marketing partners
• • The discipline to consistently generate engagement within target account
• • Creating Sales Accepted Leads (SALs) that meet defined qualification criteria
• • Facilitating introductory meetings between prospects and Account Executives
• • Contributing to the progression of new opportunities into the sales pipeline
• • Maintaining strong collaboration with sales and marketing stakeholders
• • Consistently engaging priority accounts through thoughtful and relevant outreach
• This role is fully remote. / This role has a hybrid setup with occasional travel required
• *Please note: we only consider applicants with current legal right to work in the countries in which our positions are based

Qualifications

Must Haves

• • Curiosity about customer challenges and industry trends
• • Persistence and creativity in engaging prospective buyers
• • Strong communication skills across phone, email, and social channels
• • A collaborative mindset when working with sellers and marketing partners
• • The discipline to consistently generate engagement within target account
• • Creating Sales Accepted Leads (SALs) that meet defined qualification criteria
• • Facilitating introductory meetings between prospects and Account Executives
• • Contributing to the progression of new opportunities into the sales pipeline
• • Maintaining strong collaboration with sales and marketing stakeholders
• • Consistently engaging priority accounts through thoughtful and relevant outreach
• This role is fully remote. / This role has a hybrid setup with occasional travel required
• *Please note: we only consider applicants with current legal right to work in the countries in which our positions are based

Benefits

• Tools, equipment and support to give you the best possible chance of success and over-achieving your goals.
• Friendly, flexible and fun working environment
• Extensive health, dental and vision insurance
• Employer-funded health savings account
• Flexible spending plan
• Life and AD&D insurance
• Short and long term disability insurance
• Gym membership reimbursement
• 401K contribution
• 18 days’ holiday allowance
• An additional day off on your birthday
• Fully remote or hybrid setup with occasional travel required