Public Sector Account Executive

Summary

Teletask provides automated text, voice, and email communication solutions for public sector and public health agencies, including WIC nutrition programs. The Public Sector Account Executive will own the full revenue cycle, including prospecting, demonstrations, RFP responses, contracting, onboarding coordination, renewals, and account expansion.

Responsibilities

• Field inbound inquiries, assessing technical use cases, integration needs, and expected platform volume to ensure a strong mutual fit
• Schedule and lead engaging, 30-minute virtual demonstrations (via Zoom) tailored specifically to WIC agencies and public-sector prospects
• Design and execute strategic email messaging campaigns to nurture public sector prospects, generate outbound pipeline, and keep our solution top-of-mind during long government buying cycles
• Educate prospects on platform capabilities and plan limits, draft accurate initial quotes, and negotiate optional features to align with client goals
• Spearhead Request for Proposal (RFP/RFR) responses. You’ll answer technical capability questions, craft compelling proposal narratives, and package the final winning bid
• Finalize the commercial scope of work and seamlessly route agreements for signature
• Gather essential documentation (POs, Letters of Authorization) and immediately create onboarding tickets in Zoho so our Implementation team can hit the ground running
• Step in strategically to leverage your strong client relationships if a payment gets stalled
• Proactively monitor upcoming contract end dates and analyze platform usage data. You’ll lead renewal conversations, present updated volume tiers, and secure upsells
• Complete onboarding and training on the company's products, services, and target market
• Develop proficiency with attention to detail in the renewal and quote process
• Begin building relationships with key stakeholders in Marketing, Product, and Customer Success
• Learn the key features, benefits, and use cases of the software platform
• Lead at least 5 sales calls or demos with assistance and create quotes for them
• Regularly assess your own understanding and comfort level with core processes and concepts
• Proactively seek out additional learning resources or training opportunities to fill knowledge gaps
• Keep a running list of questions and topics to review with the trainer during available sessions

Skills

• 2 - 5+ years of B2B sales or account management experience selling to government or enterprise clients
• Demonstrated full-cycle ownership. You have carried deals from first touch to signature to renewal without an SDR or sales engineer behind you
• Relationship Builder with a track record winning competitive bids, including writing the technical and narrative sections of RFP responses yourself
• Strong technical writing and communication skills. You can explain an integration requirement to a procurement and make the commercial cases apparent
• Fluency with CRM platforms, e-signature tools, and virtual meetings polished enough to hold a public sector audience
• Proficient in Microsoft Office Suite, particularly Excel (utilizing pivot tables and vlookups)
• Excellent problem-solving skills to navigate the unique challenges and requirements of government contracts
• Deep understanding of government procurement processes, regulations, and compliance requirements; direct WIC programs exposure is a nice-to-have
• Experience running outbound cadences in a sales engagement platform (Zoho Campaigns, Outreach, Apollo, or similar)
• Zoho CRM and Zoho books experience is an asset
• Familiarity with cooperative purchasing vehicles, sole-source justifications, or state term contracts is a plus

Qualifications

Must Haves

• 2 - 5+ years of B2B sales or account management experience selling to government or enterprise clients
• Demonstrated full-cycle ownership. You have carried deals from first touch to signature to renewal without an SDR or sales engineer behind you
• Relationship Builder with a track record winning competitive bids, including writing the technical and narrative sections of RFP responses yourself
• Strong technical writing and communication skills. You can explain an integration requirement to a procurement and make the commercial cases apparent
• Fluency with CRM platforms, e-signature tools, and virtual meetings polished enough to hold a public sector audience
• Proficient in Microsoft Office Suite, particularly Excel (utilizing pivot tables and vlookups)
• Excellent problem-solving skills to navigate the unique challenges and requirements of government contracts

Nice to Haves

• Deep understanding of government procurement processes, regulations, and compliance requirements; direct WIC programs exposure is a nice-to-have
• Experience running outbound cadences in a sales engagement platform (Zoho Campaigns, Outreach, Apollo, or similar)
• Zoho CRM and Zoho books experience is an asset
• Familiarity with cooperative purchasing vehicles, sole-source justifications, or state term contracts is a plus

Benefits

• Full ownership of the public sector revenue motion, not a slice of a territory on a larger sales team
• An entrepreneurial, fully remote environment with high visibility and autonomy
• Exposure to the Solen Software Group portfolio company network and operating model
• Onboarding and training on the company's products, services, and target market
• Additional learning resources or training opportunities to fill knowledge gaps