Account Executive

Summary

Solera Holdings, LLC. is a global leader in data and software services dedicated to transforming the vehicle lifecycle into a connected digital experience. The Account Executive is responsible for managing client relationships, developing new business opportunities, and ensuring customer satisfaction to drive revenue growth.

Responsibilities

• Cultivate and maintain strong client relationships, serving as the primary point of contact for payment-related inquiries and account concerns
• Monitor customer accounts to ensure timely payments and follow up on overdue invoices
• Develop and execute customer retention strategies to improve satisfaction and reduce outstanding balances
• Resolve payment disputes by collaborating with finance, sales, and customer support teams
• Track and analyze customer payment behaviors to identify trends and mitigate financial risks
• Maintain accurate records of collection activities to ensure compliance with regulations
• Negotiate payment solutions, including settlements, discounts, or extended terms
• Support internal teams by providing insights and recommendations to enhance processes
• Perform additional duties as required to meet business needs

Skills

• Associate's or Bachelor's degree in Business Administration, Finance, or a related field (or equivalent experience)
• Experience in a customer-facing role, preferably in account management or account executive
• Strong communication and negotiation skills with the ability to build rapport across markets
• Self-motivated and results-driven, capable of working independently to meet deadlines
• Proficiency in Microsoft Office Suite and CRM systems
• Fluency in both English and Spanish is required
• Strong problem-solving and analytical skills
• Attention to detail, accuracy, and organizational skills
• Ability to work under pressure, prioritize tasks, and meet deadlines
• Willingness to learn and follow established procedures
• Ability to work collaboratively as part of a team
• Excellent customer service skills
• Additional language proficiency is a plus

Qualifications

Must Haves

• Associate's or Bachelor's degree in Business Administration, Finance, or a related field (or equivalent experience)
• Experience in a customer-facing role, preferably in account management or account executive
• Strong communication and negotiation skills with the ability to build rapport across markets
• Self-motivated and results-driven, capable of working independently to meet deadlines
• Proficiency in Microsoft Office Suite and CRM systems
• Fluency in both English and Spanish is required
• Strong problem-solving and analytical skills
• Attention to detail, accuracy, and organizational skills
• Ability to work under pressure, prioritize tasks, and meet deadlines
• Willingness to learn and follow established procedures
• Ability to work collaboratively as part of a team
• Excellent customer service skills

Nice to Haves

• Additional language proficiency is a plus