Associate Account Manager

Summary

Solidigm is a global technology company focused on advanced NAND technology and SSD solutions. The Associate Account Manager is an entry-level sales and account management role supporting account teams by developing customer relationships, coordinating internal execution, tracking account priorities, and contributing to business outcomes across assigned accounts.

Responsibilities

• Support account managers and Field Applications Engineers (FAEs) in understanding customer needs, tracking account priorities, and ensuring timely follow-through on customer requests
• Develop foundational knowledge of customer requirements, Solidigm products, sales processes, and market dynamics to support opportunity identification and account growth
• Assist in preparing customer-facing materials, meeting follow-ups, business reviews, forecasts, and internal updates for strategic and tactical account discussions
• Coordinate with Sales, Engineering, Strategic Planning, Global Operations, and other cross-functional stakeholders to support customer execution and business commitments
• Create, maintain, and update account plans, opportunity trackers, customer action logs, and account documentation
• Maintain accurate opportunity information, meeting notes, customer contacts, and sales activity records in CRM systems
• Support pipeline development, forecast preparation, design win tracking, and revenue reporting in partnership with account leadership
• Partner with internal teams to help resolve customer issues, coordinate deliverables, and ensure effective operational, logistical, and technical support for assigned accounts

Skills

• Ability to travel up to 50%
• Strong interest in sales, customer engagement, semiconductor technology, cloud infrastructure, data centers, or enterprise storage solutions
• Ability to learn technical concepts quickly and communicate product, supply, and business information clearly to internal and customer audiences
• Customer-focused mindset with strong follow-through, responsiveness, and commitment to supporting account teams in a fast-paced environment
• Foundational understanding of business processes such as forecasting, pricing, contracts, supply coordination, customer meetings, or quarterly business reviews
• Strong written and verbal communication skills, including the ability to summarize information clearly and professionally
• Active listening skills, sound judgment, and the ability to engage professionally with customers and internal stakeholders
• Strong collaboration skills and the ability to work across functions to support issue resolution and customer expectations
• Analytical mindset, attention to detail, and ability to organize account information, customer inputs, and business updates into actionable insights
• Curiosity and willingness to develop knowledge of storage technologies, SSD products, customer workloads, and market trends
• Strong organizational and time management skills, with the ability to manage multiple priorities under guidance from account leadership
• Ability to build productive working relationships with peers, managers, cross-functional teams, and customer contacts
• Growth mindset, professionalism, and commitment to continuous learning, team execution, and customer success
• Ability to connect customer requirements, internal execution, and business objectives to support account planning and opportunity development

Qualifications

Must Haves

• Ability to travel up to 50%
• Strong interest in sales, customer engagement, semiconductor technology, cloud infrastructure, data centers, or enterprise storage solutions
• Ability to learn technical concepts quickly and communicate product, supply, and business information clearly to internal and customer audiences
• Customer-focused mindset with strong follow-through, responsiveness, and commitment to supporting account teams in a fast-paced environment
• Foundational understanding of business processes such as forecasting, pricing, contracts, supply coordination, customer meetings, or quarterly business reviews
• Strong written and verbal communication skills, including the ability to summarize information clearly and professionally
• Active listening skills, sound judgment, and the ability to engage professionally with customers and internal stakeholders
• Strong collaboration skills and the ability to work across functions to support issue resolution and customer expectations
• Analytical mindset, attention to detail, and ability to organize account information, customer inputs, and business updates into actionable insights
• Curiosity and willingness to develop knowledge of storage technologies, SSD products, customer workloads, and market trends
• Strong organizational and time management skills, with the ability to manage multiple priorities under guidance from account leadership
• Ability to build productive working relationships with peers, managers, cross-functional teams, and customer contacts
• Growth mindset, professionalism, and commitment to continuous learning, team execution, and customer success
• Ability to connect customer requirements, internal execution, and business objectives to support account planning and opportunity development

Benefits

• Commission eligibility
• Participation in Solidigm's restricted stock unit (RSU) program
• Participation in Solidigm's restricted cash unit (RCU) program
• Cash bonus program
• Medical insurance
• Dental insurance
• Vision insurance
• Supplemental life insurance
• AD&D insurance
• Short-term disability
• Long-term disability
• Healthcare flexible spending account
• Dependent care flexible spending account
• Company match on eligible 401(k) plan contributions