Field Service Engineer

Summary

Sterling Fab Tech is a CNC machine tool sales company specializing in metal fabrication and processing equipment, including CNC lasers, press brakes, welders, punches, 3D printers, and related systems. The Field Service Engineer will provide technical support, install and commission CNC machine tools, troubleshoot and repair mechanical and electrical systems, train customers, and support customer satisfaction after installation.

Responsibilities

• Support the overall technical needs of our customers and sales team
• Provide customers with the details on facility requirements needed to successfully install machines they purchase and assist in the preparation of the installation site
• Be on-site for machine deliveries to ensure equipment condition and proper placement
• Install machines and accessories at customer sites, including all necessary assembly, leveling, aligning, adjusting, calibrating, wiring, and commissioning of machines and accessories
• Troubleshoot and repair mechanical, electrical, software and other equipment
• Provide training to customers on functions and proper use of equipment and accessories
• Visit existing customers to ensure they are satisfied with machine tools after installation

Skills

• You are located in California or Nevada. Although this is technically a remote position, you must live one of these areas as that is the primary territory you will be working in
• You have experience in troubleshooting and repairing mechanical, hydraulic, pneumatic, electrical, controls and/or network systems
• You are able to precisely read and follow blueprints and electrical schematics
• You maintain a positive, professional attitude along with the ability to communicate in a professional manner with both technical and non-technical individuals. You will occasionally interface with clients at the management level, and our manufacturers are global suppliers; therefore, a high level of professionalism is expected
• Are a highly motivated, self-starter that takes initiative and works well independently and with others
• Up to 90% travel may be required for this position

Qualifications

Must Haves

• You are located in California or Nevada. Although this is technically a remote position, you must live one of these areas as that is the primary territory you will be working in
• You have experience in troubleshooting and repairing mechanical, hydraulic, pneumatic, electrical, controls and/or network systems
• You are able to precisely read and follow blueprints and electrical schematics
• You maintain a positive, professional attitude along with the ability to communicate in a professional manner with both technical and non-technical individuals. You will occasionally interface with clients at the management level, and our manufacturers are global suppliers; therefore, a high level of professionalism is expected
• Are a highly motivated, self-starter that takes initiative and works well independently and with others
• Up to 90% travel may be required for this position

Benefits

• Opportunities for overtime
• Health, Dental and Vision Insurance
• 401K
• Laptop, Software, Phone
• Car Allowance
• Company Paid Travel Expenses
• A thorough technical onboarding and training program
• Although this is technically a remote position