Key Account Manager, Dental

Summary

Sunbit is a financial technology company providing Buy Now, Pay Later financing solutions for essential services. The Key Account Manager will own and grow a book of dental practice and DSO accounts through consultative account management, performance reviews, staff training, territory planning, and data-driven strategies.

Responsibilities

• Own and grow a defined book of business across dental practices and DSOs, driving consistent increases in Sunbit adoption, application velocity, and loan volume
• Build trusted, long-term relationships with key decision makers: practice owners, DSOs, office managers, treatment coordinators, and front-office teams
• Lead recurring performance reviews (monthly, quarterly) using practice data to highlight wins, uncover opportunities, and align on plans for growth
• Deliver high-impact training and coaching for office teams to improve financial presentation skills, Sunbit workflows, and overall patient conversion
• Collaborate cross-functionally with Partner Success Managers, the Training Manager, Marketing, and Operations to support practice performance and execute territory strategies
• Execute territory plans including routing, visit cadence, segmentation, and prioritized account focus based on performance trends
• Maintain disciplined CRM management (activity, notes, scheduling, account planning) to support forecasting and business visibility
• Share critical field insights (market trends, competitive intel, partner needs) with leadership to shape product enhancements and go-to-market strategy
• Represent Sunbit with professionalism and expertise, always focused on helping practices serve more patients through responsible financing solutions

Skills

• 3+ years in field sales, account management, or DSO/practice consulting in the dental industry (highly preferred), medical, healthcare, or other in-office services
• 3+ years managing a territory and book of business across dental practices and DSOs
• Demonstrated track record of growing existing accounts through strong relationships, training, data-driven performance conversations, and strategic influence
• Experience coaching front-line staff and managers, preferably in a workflow-driven or technology-enabled environment
• Strong business acumen and comfort with performance metrics, including conversion trends, account segmentation, and revenue planning
• Excellent verbal and written communication skills; confident leading trainings, business reviews, and group discussions
• Highly organized with strong time-management, pipeline planning, and territory routing skills
• A self-motivated, proactive, high-ownership mindset — someone who thrives in a dynamic, fast-growing environment
• Willingness to travel 50%+ (overnights included)
• Mastery of productivity tools (PowerPoint, Excel, CRM systems)

Qualifications

Must Haves

• 3+ years in field sales, account management, or DSO/practice consulting in the dental industry (highly preferred), medical, healthcare, or other in-office services
• 3+ years managing a territory and book of business across dental practices and DSOs
• Demonstrated track record of growing existing accounts through strong relationships, training, data-driven performance conversations, and strategic influence
• Experience coaching front-line staff and managers, preferably in a workflow-driven or technology-enabled environment
• Strong business acumen and comfort with performance metrics, including conversion trends, account segmentation, and revenue planning
• Excellent verbal and written communication skills; confident leading trainings, business reviews, and group discussions
• Highly organized with strong time-management, pipeline planning, and territory routing skills
• A self-motivated, proactive, high-ownership mindset — someone who thrives in a dynamic, fast-growing environment
• Willingness to travel 50%+ (overnights included)
• Mastery of productivity tools (PowerPoint, Excel, CRM systems)

Benefits

• Competitive pay and stock options
• Unlimited PTO
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching
• Cell Phone Stipend