Solution Engineer - Virtual Business

Summary

T-Mobile is seeking a Solution Engineer to support business sales by providing technical expertise in designing and presenting wireless solutions. The role consults with customers, analyzes wireless network coverage, supports in-building coverage requests, and maintains expertise in wireless devices, network technologies, and value-added solutions.

Responsibilities

• Support small and medium business sales teams in-market to drive solution adoption and customer engagement
• Participate in customer meetings to provide technical consultation and solution guidance
• Facilitate wireless network coverage analysis and review to optimize customer solutions
• Assist with processing in-building coverage requests to improve network accessibility
• Maintain expert-level knowledge of wireless devices, network technologies, and value-added solutions to support sales efforts

Skills

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experienceOR combination of education and experience deemed equivalent
• Technical Leadership
• Excellent oral and written communications; strong interpersonal skills
• Proficiency with business application software
• Ability to provide strategic direction in a leadership role
• Ability to create and deliver technical presentations
• Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.)
• At least 18 years of age
• Legally authorized to work in the United States
• Acceptable areas of study include Computer Science, IT, Engineering or related field
• 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment
• Experience supporting Enterprise and Public Sector accounts

Qualifications

Must Haves

• Bachelor's Degree plus 3 years of related work experience OR advanced degree with 1 year of related work experienceOR combination of education and experience deemed equivalent
• Technical Leadership
• Excellent oral and written communications; strong interpersonal skills
• Proficiency with business application software
• Ability to provide strategic direction in a leadership role
• Ability to create and deliver technical presentations
• Subject Matter Expertise in at least one area of focus (SDWAN/Edge, Security, Mobile Internet/Routers, etc.)
• At least 18 years of age
• Legally authorized to work in the United States

Nice to Haves

• Acceptable areas of study include Computer Science, IT, Engineering or related field
• 4-7 years Experience in telecommunications, IT administration or network engineering roles with a professional track record of successful solution sales, managing internal/external relationships in a matrix environment
• Experience supporting Enterprise and Public Sector accounts

Benefits

• Annual stock grant
• Employee stock purchase plan
• 401(k)
• Access to free, year-round money coaches
• Monthly or quarterly sales incentives for eligible employees in regular, non-temporary Retail and Business Sales roles
• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending account
• Paid time off
• Up to 12 paid holidays
• Paid parental and family leave
• Family building benefits
• Back-up care
• Enhanced family support
• Childcare subsidy
• Tuition assistance
• College coaching
• Short- and long-term disability
• Voluntary AD&D coverage
• Voluntary accident coverage
• Voluntary life insurance
• Voluntary disability insurance
• Voluntary long-term care insurance
• Mobile service and home internet discounts for eligible employees
• Pet insurance
• Access to commuter and transit programs
• Career growth support