Summary
Technoviz LLC is a leading IT Service Provider established in 2005, known for delivering high-quality, cost-effective IT solutions. They are seeking a Systems Administrator I to provide remote support for various IT services and collaborate with business partners to enhance technical support.
Responsibilities
- Experience providing remote support for Windows 11 operating systems, desktops, laptops, printers, scanners, iPhones/iPads, etc
- Experience providing support for Microsoft Office 365 and TEAMS
- Experience working with ITSM Tools such as Cherwell or Service Now for incident management and inventory
- Mentoring and/or training counterparts/team members
- Experience consulting/collaborating with business partners and stakeholders to improve technical support services, address procurement needs, and/or create and/or update business processes/standards
Skills
- Experience providing remote support for Windows 11 operating systems, desktops, laptops, printers, scanners, iPhones/iPads, etc
- Experience providing support for Microsoft Office 365 and TEAMS
- Experience working with ITSM Tools such as Cherwell or Service Now for incident management and inventory
- Mentoring and/or training counterparts/team members
- Experience consulting/collaborating with business partners and stakeholders to improve technical support services, address procurement needs, and/or create and/or update business processes/standards
Qualifications
Must Haves
- Experience providing remote support for Windows 11 operating systems, desktops, laptops, printers, scanners, iPhones/iPads, etc
- Experience providing support for Microsoft Office 365 and TEAMS
- Experience working with ITSM Tools such as Cherwell or Service Now for incident management and inventory
- Mentoring and/or training counterparts/team members
- Experience consulting/collaborating with business partners and stakeholders to improve technical support services, address procurement needs, and/or create and/or update business processes/standards