Sales Development Representative

Summary

Tekmetric is a cloud-based platform that helps auto repair shops improve their operations and customer service. The Sales Development Representative will be responsible for generating qualified leads and supporting the sales team in driving growth and revenue.

Responsibilities

• Lead generation through target account selling and outbound cold calling
• Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…)
• Building out and refining information about leads in a CRM, to assist in lead qualification
• Providing useful details to the sales team so they can deliver a tailored demo experience
• Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey
• Ensuring all potential customers receive exceptional service from start to finish
• Helping coach and provide light training to new Sales Development Representatives as we grow

Skills

• 1-3 years of work experience (Sales and/or SaaS experience, a plus)
• Experience with following defined processes using a CRM (HubSpot, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Ability to succeed in a sales quota environment
• Candidates in the eastern or central time zone preferred

Qualifications

Must Haves

• 1-3 years of work experience (Sales and/or SaaS experience, a plus)
• Experience with following defined processes using a CRM (HubSpot, a plus)
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Ability to succeed in a sales quota environment

Nice to Haves

• Candidates in the eastern or central time zone preferred

Benefits

• Enjoy the flexibility of remote work
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you.
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further.
• Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind.
• Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best.
• After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you.
• Keep growing with support for continuing education - we’re invested in your development.