Client Executive, Government

Summary

Thomson Reuters provides trusted content and technology solutions for professionals and institutions, including those in government. The Client Executive, Government manages existing customer accounts across the Small Government segment, preserves revenue, and maximizes incremental sales opportunities through renewals, product positioning, forecasting, demonstrations, and customer relationship management.

Responsibilities

• Meet monthly sales and renewal targets
• Validate customer needs, shape product plans, and drive deals to close
• Supports in developing and executing territory growth strategies in conjunction with partner AE
• Effectively forecast sales weekly while maintaining a clean SFDC pipeline
• Conduct demonstrations to introduce and position new products/solutions effectively
• Proactively monitor upcoming anniversary customers and identify at-risk accounts (e.g., identifying key triggers for accounts, running analytics reports, following established mitigation plan, and driving success)
• Secure long-term revenue by targeting multi-year contract goals
• Leverage/complement digital tools to drive highly automated and scalable interactions to support stretched coverage (e.g., digital Quarterly Success Review, auto-renewal contracts, etc.)
• Establish and maintain a high level of customer satisfaction. Communicate with and work with partners to resolve unique customer issues

Skills

• Well-developed sales process and negotiation aptitude
• A demonstrated ability to drive high customer contact volume
• Strong oral and written communication skills
• Extensive experience in partnership oriented sales positions
• High degree of professionalism, customer centricity, and flexibility
• Bachelor's degree

Qualifications

Must Haves

• Well-developed sales process and negotiation aptitude
• A demonstrated ability to drive high customer contact volume
• Strong oral and written communication skills
• Extensive experience in partnership oriented sales positions
• High degree of professionalism, customer centricity, and flexibility

Nice to Haves

• Bachelor's degree

Benefits

• Flex My Way supportive workplace policies for managing personal and professional responsibilities
• Flexible work arrangements, including work from anywhere for up to 8 weeks per year
• Grow My Way programming and skills-first development opportunities
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Two paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
• Health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, sick and safe paid time off
• Paid holidays, including two company mental health days off
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Access to Employee Stock Purchase Plan