Implementation Consultant - Global Trade

Summary

Thomson Reuters provides enterprise software and trusted content solutions for trade, tax, and legal professionals. The Implementation Consultant will lead implementations of Global Trade software, working with project managers and clients to gather requirements, design solutions, execute testing, and deliver technical or functional project outcomes.

Responsibilities

• Interact with Global Trade, Compliance, and Technology professionals in Fortune 500 clients
• Lead requirements gathering sessions and formulate design/solution documentation
• Engage with other internal teams, such as Product Management & Engineering within Thomson Reuters, to deliver end-to-end solutions
• Delegate project tasks to other project members to ensure delivery of all related requirements
• Prepare and execute test scripts and test cases
• Explain system issues/problems and solutions to Global Trade, Compliance, and technical staff
• Work with clients to translate their business processes and policies into our Solutions
• Complete tasks and take project ownership with limited supervision
• Perform technical or functional roles on medium to large projects

Skills

• Must have excellent interpersonal and written communication skills and know how to share information professionally and concisely
• Must be able to work effectively in a team environment
• Proficient in working with computers and standard business software like Microsoft Office
• Ability to work on multiple projects concurrently
• Ability to be a self-starter
• Creative problem-solving skills & motivated to drive innovation
• Ability to work in a diverse work environment
• SQL proficiency
• 10% travel, as needed, to client sites for project kick-off, offsite training, and industry events, and assist with implementations
• 4+ years of relevant work experience
• Exposure to Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes
• Experience with process analysis, design & mapping
• Experience working or integrating with third-party enterprise trade products (e.g. ONESOURCE Global Trade, Integration Point, Descartes, etc.) is highly desirable
• Technical knowledge of databases and programming languages like C# and/or VB.NET
• Experience creating and executing test cases and test scripts
• Higher Education Degree or Diploma – Finance, Accounting, Supply Chain, International Business, or Computer Science preferred

Qualifications

Must Haves

• Must have excellent interpersonal and written communication skills and know how to share information professionally and concisely
• Must be able to work effectively in a team environment
• Proficient in working with computers and standard business software like Microsoft Office
• Ability to work on multiple projects concurrently
• Ability to be a self-starter
• Creative problem-solving skills & motivated to drive innovation
• Ability to work in a diverse work environment
• SQL proficiency
• 10% travel, as needed, to client sites for project kick-off, offsite training, and industry events, and assist with implementations

Nice to Haves

• 4+ years of relevant work experience
• Exposure to Global Trade, Supply Chain Businesses, Indirect Tax, or Compliance processes
• Experience with process analysis, design & mapping
• Experience working or integrating with third-party enterprise trade products (e.g. ONESOURCE Global Trade, Integration Point, Descartes, etc.) is highly desirable
• Technical knowledge of databases and programming languages like C# and/or VB.NET
• Experience creating and executing test cases and test scripts
• Higher Education Degree or Diploma – Finance, Accounting, Supply Chain, International Business, or Computer Science preferred

Benefits

• Flex My Way supportive workplace policies to help manage personal and professional responsibilities
• Flexible work arrangements, including work from anywhere for up to 8 weeks per year
• Extensive training, mentoring, and guidance
• Grow My Way programming and skills-first career development support
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Resources for mental, physical, and financial wellbeing
• Two paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
• Comprehensive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, sick and safe paid time off
• Paid holidays, including two company mental health days off
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Access to Employee Stock Purchase Plan