Associate Client Executive, Government

Summary

Thomson Reuters is a global business that informs the way forward by bringing together trusted content and technology. The Associate Client Executive will manage a portfolio of existing customer accounts in the Small Government segment, aiming to maximize sales opportunities and ensure customer satisfaction.

Responsibilities

• Meet monthly sales targets and attainment requirements
• Validate customer needs, shape product plans, and drive deals to close
• Supports in developing and executing territory growth strategies in conjunction with partner AE
• Effectively forecast sales weekly while maintaining a clean SFDC pipeline
• Conduct demonstrations to introduce and position new products/solutions effectively
• Proactively monitor upcoming anniversary customers and identify at-risk accounts (e.g., identifying key triggers for accounts, running analytics reports, following established mitigation plan, and driving success)
• Secure long-term revenue by targeting multi-year contract goals
• Leverage/complement digital tools to drive highly automated and scalable interactions to support stretched coverage (e.g., digital Quarterly Success Review, auto-renewal contracts, etc.)
• Establish and maintain a high level of customer satisfaction. Communicate with and work with partners to resolve unique customer issues

Skills

• Well-developed sales process and negotiation aptitude
• A demonstrated ability to drive high customer contact volume
• Strong oral and written communication skills
• Extensive experience in partnership oriented sales positions
• High degree of professionalism, customer centricity, and flexibility

Qualifications

Must Haves

• Well-developed sales process and negotiation aptitude
• A demonstrated ability to drive high customer contact volume
• Strong oral and written communication skills
• Extensive experience in partnership oriented sales positions
• High degree of professionalism, customer centricity, and flexibility

Benefits

• Flex My Way flexible work arrangements, including work from anywhere for up to 8 weeks per year
• Grow My Way programming and skills-first approach (career development and growth)
• Flexible vacation
• Two company-wide Mental Health Days off
• Access to the Headspace app
• Retirement savings
• Tuition reimbursement
• Employee incentive programs
• Social Impact Institute; two paid volunteer days off annually
• Opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives
• Market competitive health, dental, vision, disability, and life insurance programs
• Competitive 401k plan with company match
• Competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off)
• Parental leave
• Sabbatical leave
• Optional hospital, accident and sickness insurance paid 100% by the employee
• Optional life and AD&D insurance paid 100% by the employee
• Flexible Spending and Health Savings Accounts
• Fitness reimbursement
• Access to Employee Assistance Program
• Group Legal Identity Theft Protection benefit paid 100% by the employee
• Access to 529 Plan
• Commuter benefits
• Adoption & Surrogacy Assistance
• Access to Employee Stock Purchase Plan