Sales Engineer

Summary

TrueCommerce is a global supply chain network that delivers integrated supply chain visibility and management. The Sales Engineer serves as a technical advisor and solution strategist for complex B2B integration opportunities, leading discovery, solution design, demonstrations, technical validation, and proof-of-concept activities. The role also supports sales progression, customer feedback, technical asset creation, and successful handoff to implementation.

Responsibilities

• Lead technical discovery with prospects and customers to understand business processes, integration requirements, ERP environment, data flows, security needs, and success criteria
• Achieve a target technical "win rate" by effectively addressing prospect requirements and outperforming competing solutions in technical validations and proofs of concept
• Scope, support, and lead technical validations, proof-of-concept activities, or proof-of-value engagements with clear success criteria and customer-facing outcomes
• Build trust with customer prospects and stakeholders to drive confidence in our solutions across complex and high-value opportunities
• Address technical objections, competitive questions, product limitations, and integration concerns with credible, business-oriented responses
• Directly contribute to the sales pipeline by influencing a target percentage of qualified opportunities and successfully guiding them through the technical evaluation phase
• Partner with Account Executives to build mutual action plans, define technical success criteria, and advance opportunities through the sales process
• Gather and synthesize technical feedback from prospects to provide actionable insights to the product and engineering teams, measured by structured feedback loops and post-demo surveys
• Deliver successful customer projects to pre-implementation, ensuring that mission-critical details are conveyed to the appropriate departments including implementation, product, and development as needed
• Tailor a set of reusable technical assets, such as demo scripts, best practice guides, and competitive analysis documents, to improve the efficiency and effectiveness of the wider sales team
• Deliver customized demonstrations and technical presentations that map TrueCommerce solutions to customer use cases, workflows, and business outcomes
• Participate in training and continuously share market knowledge with sales and product teams

Skills

• 2+ years in a Sales Engineer or related role (Solution Engineer/Consultant, Pre-Sales, etc.)
• Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Strong problem-solving and analytical abilities
• Self-motivated, proactive, and able to work effectively in a fast-paced, dynamic environment
• *This is a remote role based in the United States.*
• BA/BS degree preferred or equivalent work experience
• Familiarity with various B2B integration patterns and supplier enablement strategies preferred

Qualifications

Must Haves

• 2+ years in a Sales Engineer or related role (Solution Engineer/Consultant, Pre-Sales, etc.)
• Strong communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Strong problem-solving and analytical abilities
• Self-motivated, proactive, and able to work effectively in a fast-paced, dynamic environment
• *This is a remote role based in the United States.*

Nice to Haves

• BA/BS degree preferred or equivalent work experience
• Familiarity with various B2B integration patterns and supplier enablement strategies preferred

Benefits

• Remote first and casual work environment
• 401k with 3.5% company match and vested after 2 years
• 20 PTO days - 1 birthday day off - 3 summer days - 1 Volunteer day - 11 company holidays
• Medical, dental, vision and other life/health insurance plans
• Paid parental leave
• Wellness reimbursement program