Inside Sales Representative

Summary

UnitedHealth Group, through Genoa Healthcare, provides pharmacy care services for behavioral health and addiction treatment communities. The Inside Sales Representative sources and qualifies sales leads, develops relationships with healthcare providers, supports sales operations, and achieves sales goals through outreach and scheduled meetings.

Responsibilities

• Completes daily outreach to prospective customers including cold calls, emails, mailers, and executes marketing campaigns
• Research key territories to identify top prospects within behavioral health, addiction, and other priority markets
• Utilizes Microsoft Dynamics 365 to manage customers
• Up to 10% of travel is required to attend bi-annual sales and team meetings
• Works with minimal guidance; seeks guidance on only the most complex tasks
• Provide responsive customer service with assigned accounts, evaluating current and future needs or existing and new accounts
• Research and identify sales targets by utilizing available sales and market data
• Demonstrate a thorough understanding of Genoa Healthcare Services and their impact on patients and healthcare providers
• Utilize effective communication via phone, email, and MS Teams, to deliver the Genoa Healthcare values
• Qualify prospects and uncover providers offices' needs
• Present solutions and promote a patient-centered culture that strives to exceed needs, requirements, and expectations to provider's offices to influence them to direct prescriptions to our Genoa pharmacies
• Achieve sales goals through scheduled sales meetings
• Partner with Business Development Representatives on territory growth strategy
• Take initiative and be a problem solver
• Utilize CRM Dynamics and all marketing tools to successfully achieve stated goals
• Uphold the highest ethical standards while complying with all UHG and government policies and regulations

Skills

• High School Diploma/GED
• 2+ years of experience in a sales role OR 2+ years of Pharmacy Technician experience
• Proven ability to drive results in a challenging and ambiguous market
• Demonstrate understanding of business goals and sales strategy to build upon
• Demonstrated ability to solve complex problems and develop innovative solutions
• Proven track record of sales success
• Excellent organizational, interpersonal, and communication skills
• High level of achievement drive, interpersonal agility, and ability to handle rejection
• Undergraduate Degree in Sales or Marketing
• 2+ years of experience working with pharmacy or specialty pharmacy sales
• Experience using Microsoft Dynamics 365

Qualifications

Must Haves

• High School Diploma/GED
• 2+ years of experience in a sales role OR 2+ years of Pharmacy Technician experience
• Proven ability to drive results in a challenging and ambiguous market
• Demonstrate understanding of business goals and sales strategy to build upon
• Demonstrated ability to solve complex problems and develop innovative solutions
• Proven track record of sales success
• Excellent organizational, interpersonal, and communication skills
• High level of achievement drive, interpersonal agility, and ability to handle rejection

Nice to Haves

• Undergraduate Degree in Sales or Marketing
• 2+ years of experience working with pharmacy or specialty pharmacy sales
• Experience using Microsoft Dynamics 365

Benefits

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan
• Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
• Flexibility to telecommute from anywhere within the U.S.
• Performance rewards
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution