Bid Manager – K12 Corporate (West Coast)

Summary

US Foods is a foodservice company serving K-12 and cooperative customers. The Bid Manager manages foodservice accounts, drives retention and profitable growth, and coordinates with customers, vendors, and internal teams on menu planning, forecasting, contract compliance, and service execution.

Responsibilities

• Manage a portfolio of K-12 and cooperative foodservice accounts, driving customer retention, profitable growth, program compliance, and long-term partnership value
• Maintain regular customer contact through business reviews, personal visits, meetings, and systematic follow-up; travel as needed to support customer and business requirements
• Serve as the primary liaison between customers, cooperative organizations, vendors, and internal US Foods teams to ensure alignment, accountability, and execution
• Develop account strategies that identify customer needs, expand sales opportunities, support new account growth, and strengthen customer penetration
• Support school-year menu planning and forecasting, including key demand periods such as year-end wind down, summer feeding programs, and opening orders
• Manage customer forecasts, proprietary inventory needs, delivery requirements, service levels, and product availability in partnership with supply chain, operations, and purchasing teams
• Maintain accurate account profiles, including order guides, statements, pricing information, forecasts, reporting, and contract-related documentation
• Monitor product mix, branded goals, stocking agreements, product introductions, receipt confirmation, and customer-specific product requirements
• Communicate with customers regarding mutual performance, service metrics, shortages, market trends, new products, programs, and strategic initiatives
• Analyze sales trends, purchasing activity, pricing programs, rebates, bid requirements, incentive agreements, and contract compliance to support business planning and financial performance
• Partner with Credit, Finance, Merchandising, Procurement, Operations, Transportation, Sales, and Supply Chain teams to resolve issues and ensure accounts remain within terms and service expectations
• Represent US Foods at sales meetings, training sessions, food shows, conferences, and industry events; participate as needed as a subject matter expert on K-12 foodservice and procurement programs
• Perform other duties as assigned by manager

Skills

• 3 years of sales support, sales, customer service or business experience
• Demonstrated track record of developing and maintaining customer relations
• Experience in Contract Management
• Experience using quantitative & qualitative research data
• Excellent oral and written communication skills and customer service and presentation abilities
• Demonstrated problem solving ability and negotiation skills
• Ability to conduct analysis and fact-based decision making to assess contract compliance
• Working knowledge in Microsoft Word, Outlook and Excel
• Strong organization and time management
• High School diploma, or equivalent work experience
• Bachelor's degree in business or marketing
• Working knowledge of US Foods' proprietary applications
• Experience in foodservice industry or related
• Experience managing or supporting contract-based K12 education customer segment
• Experience with master distributor agreements, contract compliance, pricing coordination, and customer business reviews
• Experience influencing cross-functional stakeholders to support customer priorities and business outcomes

Qualifications

Must Haves

• 3 years of sales support, sales, customer service or business experience
• Demonstrated track record of developing and maintaining customer relations
• Experience in Contract Management
• Experience using quantitative & qualitative research data
• Excellent oral and written communication skills and customer service and presentation abilities
• Demonstrated problem solving ability and negotiation skills
• Ability to conduct analysis and fact-based decision making to assess contract compliance
• Working knowledge in Microsoft Word, Outlook and Excel
• Strong organization and time management
• High School diploma, or equivalent work experience

Nice to Haves

• Bachelor's degree in business or marketing
• Working knowledge of US Foods' proprietary applications
• Experience in foodservice industry or related
• Experience managing or supporting contract-based K12 education customer segment
• Experience with master distributor agreements, contract compliance, pricing coordination, and customer business reviews
• Experience influencing cross-functional stakeholders to support customer priorities and business outcomes

Benefits

• This role may also receive annual incentive plan bonus.
• Health insurance
• Pre-tax spending accounts
• Retirement benefits
• Paid time off
• Short-term and long-term disability
• Employee stock purchase plan
• Life insurance
• The work for the POSITION TITLE position is completely remote on the West Coast except Hawaii or United States Territories.