Account Manager, Revenue Cycle Management Services

Summary

Valant is a market-leading software-as-a-service organization serving the behavioral healthcare industry. The Account Manager will sell Revenue Cycle Management services to existing behavioral health practice clients, nurture executive relationships, close cross-sell opportunities, and drive portfolio growth and retention. The role also involves partnering with Customer Success Managers, presenting solutions, negotiating contracts, and reporting on revenue performance.

Responsibilities

• Drive revenue growth by achieving an individual quota through cross-sell of Valant’s Revenue Cycle Management (RCM) services across the behavioral health customer base
• Build and manage a robust pipeline through proactive outreach, CSM identified lead follow-up, and collaboration with Marketing on targeted campaigns
• Lead pricing discussions and negotiate proposals and contracts to close deals that align with customer needs and company objectives
• Successfully manage and overcome objections throughout the sales cycle
• Partner closely with Customer Success Managers to identify expansion opportunities and ensure seamless execution of growth strategies
• Engage with behavioral and mental health executives to understand their billing and revenue cycle challenges, and position Valant’s RCM services as critical to their practice’s financial success
• Develop and deliver customized presentations and product demonstrations (virtual and in-person) to showcase value and ROI
• Provide value-added market intelligence to cross-functional teams to inform product and go-to-market strategies
• Track and report on key performance metrics such as revenue growth, conversion rates, and account expansion
• Maintain accurate notes and ensure smooth handoffs across teams to promote a consistent customer experience
• Collaborate closely with Valant’s RCM Services team to align on service delivery, client expectations, and cross-sell strategy

Skills

• 2–5 years of experience in SaaS account management or sales—ideally selling revenue cycle management (RCM) or medical billing services—with a proven track record of driving cross-sell opportunities within existing accounts
• Demonstrated success managing complex sales cycles, including pricing discussions, proposal development, and contract negotiations
• Ability to learn and master behavioral health industry trends, workflows, and competitive landscape; prior experience in behavioral health is a plus
• Working understanding of medical billing and revenue cycle management processes (claims submission, coding, payer reimbursement, denial management); behavioral health billing experience preferred
• Strong understanding of account planning and pipeline management in CRM tools
• Analytical mindset with the ability to interpret data, maintain impeccable data hygiene, and apply insights to drive growth
• Skilled in delivering compelling presentations and product demonstrations to executive-level stakeholders
• Exceptional communication and relationship-building skills, with the ability to influence decision-makers and lead customer meetings
• Highly organized and able to prioritize multiple projects while maintaining attention to detail
• Entrepreneurial attitude with intellectual curiosity, adaptability, and resilience when facing challenges or objections
• Self-motivated, team-oriented, and committed to exceeding customer expectations while embodying Valant's core values of respect, urgency, and continuous learning
• US Citizens and Green Card holders are encouraged to apply. We are unable to sponsor visas at this time
• This position can be 100% remote, but employees must be located in: Arizona, California, Florida, Georgia, Minnesota, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, or Washington state
• Experience in the behavioral health industry or familiarity with EHR solutions and workflows
• Prior experience in behavioral health medical billing or RCM services sales strongly preferred
• Proven success in selling to executive-level stakeholders and applying consultative, strategic account planning skills
• Demonstrated ability to consistently exceed SaaS sales quotas through cross-sell initiatives
• Strong business acumen with a passion for healthcare innovation and improving patient outcomes

Qualifications

Must Haves

• 2–5 years of experience in SaaS account management or sales—ideally selling revenue cycle management (RCM) or medical billing services—with a proven track record of driving cross-sell opportunities within existing accounts
• Demonstrated success managing complex sales cycles, including pricing discussions, proposal development, and contract negotiations
• Ability to learn and master behavioral health industry trends, workflows, and competitive landscape; prior experience in behavioral health is a plus
• Working understanding of medical billing and revenue cycle management processes (claims submission, coding, payer reimbursement, denial management); behavioral health billing experience preferred
• Strong understanding of account planning and pipeline management in CRM tools
• Analytical mindset with the ability to interpret data, maintain impeccable data hygiene, and apply insights to drive growth
• Skilled in delivering compelling presentations and product demonstrations to executive-level stakeholders
• Exceptional communication and relationship-building skills, with the ability to influence decision-makers and lead customer meetings
• Highly organized and able to prioritize multiple projects while maintaining attention to detail
• Entrepreneurial attitude with intellectual curiosity, adaptability, and resilience when facing challenges or objections
• Self-motivated, team-oriented, and committed to exceeding customer expectations while embodying Valant's core values of respect, urgency, and continuous learning
• US Citizens and Green Card holders are encouraged to apply. We are unable to sponsor visas at this time
• This position can be 100% remote, but employees must be located in: Arizona, California, Florida, Georgia, Minnesota, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, or Washington state

Nice to Haves

• Experience in the behavioral health industry or familiarity with EHR solutions and workflows
• Prior experience in behavioral health medical billing or RCM services sales strongly preferred
• Proven success in selling to executive-level stakeholders and applying consultative, strategic account planning skills
• Demonstrated ability to consistently exceed SaaS sales quotas through cross-sell initiatives
• Strong business acumen with a passion for healthcare innovation and improving patient outcomes

Benefits

• 100% employer-paid medical, dental, vision premiums and HSA contributions
• Generous paid time off and paid sick leave policy
• Bonus plans
• 401k Match
• The chance to drive an important industry forward through next-generation technology
• Ability to work remotely with a strong internet connection