Business Development Representative - Outbound

Summary

Valant is a market-leading software-as-a-service organization serving the behavioral healthcare industry. The Outbound Business Development Representative will own outbound prospecting, engage decision makers at behavioral health practices, qualify and nurture prospects, and partner with Account Executives to build qualified pipeline.

Responsibilities

• Own your pipeline development quota, measured in qualified opportunities sourced each month
• Run high daily volume: roughly 100 dials a day and first-touch outreach to 20 new practices, across a targeted book of behavioral health practices and multi-site groups
• Serve as the first point of contact for prospects, creating a great first impression
• Build and refine outbound cadences in Nooks and Salesforce that create awareness of Valant's offering and differentiated value
• Research your accounts: understand what drives a behavioral health practice, find the real decision makers, and tailor your message to what each one cares about
• Qualify and nurture prospects, and guide potential buyers through the initial stages of the sales funnel
• Successfully manage and overcome prospect objections
• Keep impeccable records in Salesforce so handoffs to Account Executives are seamless and attribution is accurate
• Provide value-added market intelligence to Marketing, Sales, and Product teams

Skills

• 1+ years in a BDR/SDR role or comparable phone-heavy sales work
• High energy and a strong desire to achieve results
• Impeccable data hygiene and attention to detail
• Empathy for customers' business challenges and a genuine interest in helping them achieve their goals
• Resilience in facing obstacles and rejection
• Openness to feedback, coaching, and trying new approaches
• Strong written and oral communication skills
• Intellectual curiosity and quick learning in new situations
• Excellent active listening skills and patience
• Ability to think on your feet and maintain professionalism under pressure
• Embody the company's core values: teamwork, respect, curiosity, external focus, and adaptability
• This position can be 100% remote, but employees must be located in : Arizona, California, Florida, Georgia, Minnesota, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, or Washington state
• BDR/SDR experience at a SaaS company, ideally in a vertical or healthcare market
• Proven track record of high activity volume and quota attainment
• Experience with Salesforce and a modern sales engagement platform (Nooks, Salesloft, or Outreach)
• Familiarity with behavioral health, healthcare, or EHR software

Qualifications

Must Haves

• 1+ years in a BDR/SDR role or comparable phone-heavy sales work
• High energy and a strong desire to achieve results
• Impeccable data hygiene and attention to detail
• Empathy for customers' business challenges and a genuine interest in helping them achieve their goals
• Resilience in facing obstacles and rejection
• Openness to feedback, coaching, and trying new approaches
• Strong written and oral communication skills
• Intellectual curiosity and quick learning in new situations
• Excellent active listening skills and patience
• Ability to think on your feet and maintain professionalism under pressure
• Embody the company's core values: teamwork, respect, curiosity, external focus, and adaptability
• This position can be 100% remote, but employees must be located in : Arizona, California, Florida, Georgia, Minnesota, New Jersey, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, or Washington state

Nice to Haves

• BDR/SDR experience at a SaaS company, ideally in a vertical or healthcare market
• Proven track record of high activity volume and quota attainment
• Experience with Salesforce and a modern sales engagement platform (Nooks, Salesloft, or Outreach)
• Familiarity with behavioral health, healthcare, or EHR software

Benefits

• 100% employer-paid medical, dental, vision premiums and HSA contributions
• Generous paid time off and paid sick leave policy
• 401k match
• The chance to drive an important industry forward through next-generation technology
• Ability to work remotely with a strong internet connection
• Work-from-home equipment setup provided
• Structured onboarding and ramp, with a defined playbook for behavioral health personas, competitors, and objections
• Weekly team trainings on discovery, objection handling, competitive positioning, and the behavioral health market
• Weekly 1:1s with your manager and regular call reviews against a real scoring rubric
• AI-powered practice calls that let you rehearse openers and objections before you run them live
• A defined promotion path to BDR II and beyond