Consultant - Pharmacovigilance/Safety Systems Implementation (Remote)

Summary

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. They are seeking system implementation experts to join the Professional Services team and support implementations of their Vault Safety solution.

Responsibilities

• Support life sciences customers in the rapid configuration and implementation of Vault Safety
• Execute workshops and lead customer discussions of the Vault Development Cloud
• Lead gap analyses, workshop preparation and delivery, requirements gathering, configuration, validation, and customer training
• Gather customer functional and technical requirements to support business processes; translate requirements into system configuration
• Provide subject matter expertise on Drug Safety and Pharmacovigilance for customers and project teams
• Represent Safety Professional Services across multiple engagements and workstreams (e.g. solution design and configuration, data migration, systems integration, etc.)
• Ensure customer success from beginning to end of the engagement life cycle

Skills

• 3+ years of experience in Life Sciences, Healthcare, or an adjacent Safety industry
• Experience implementing, supporting, or administrating core business/IT operations with GxP software solutions
• Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
• Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design software solutions
• Exposure to life sciences compliance and computer systems validation requirements
• Ability to travel up to 50% (no travel currently due to COVID)
• Knowledge of Drug Safety and Pharmacovigilance processes and regulations
• Experience supporting high-impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor
• Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications, including adjacent solutions for Signal Detection and/or Analytical Reporting
• Life science, computer science, or related degree
• SaaS/Cloud experience
• Experience in services delivery management and/or systems implementation
• Locality to major life sciences customer hub (New Jersey; Boston, MA; San Francisco, CA; San Diego, CA; Philadelphia, PA; Chicago, IL; RTP, NC; Indianapolis, IN; Columbus, OH)

Qualifications

Must Haves

• 3+ years of experience in Life Sciences, Healthcare, or an adjacent Safety industry
• Experience implementing, supporting, or administrating core business/IT operations with GxP software solutions
• Proven ability to collaborate with diverse stakeholders and ensure delivery to a high degree of satisfaction
• Ability to act with speed to understand business requirements, create corresponding solution designs, and willingness to “roll up your sleeves” to design software solutions
• Exposure to life sciences compliance and computer systems validation requirements
• Ability to travel up to 50% (no travel currently due to COVID)

Nice to Haves

• Knowledge of Drug Safety and Pharmacovigilance processes and regulations
• Experience supporting high-impact global system implementation programs as a consultant, business, or IT lead, and/or business sponsor
• Direct experience with systems such as Oracle Argus, ARISg, and/or other drug safety applications, including adjacent solutions for Signal Detection and/or Analytical Reporting
• Life science, computer science, or related degree
• SaaS/Cloud experience
• Experience in services delivery management and/or systems implementation
• Locality to major life sciences customer hub (New Jersey; Boston, MA; San Francisco, CA; San Diego, CA; Philadelphia, PA; Chicago, IL; RTP, NC; Indianapolis, IN; Columbus, OH)

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program