Mortgage Process Specialist

Summary

Vesta is a company focused on transforming the mortgage industry through automation and AI technology. They are seeking a Mortgage Process Specialist to work closely with product, engineering, partnerships, and implementations teams on critical projects, ensuring the successful integration and functionality of their platform.

Responsibilities

• Become a Vesta product expert, understanding how to test all functionality within the platform, and diligently document test cases with a high attention to detail
• Work with our partner integrations team to help configure our integrations and map data across platforms
• Partner with our customer implementation team to create canonical documentation around all aspects of both loan fulfillment workflows and the nuances of our product
• Stay in lock step with our engineering, product, and partner teams, keeping them updated on testing and integration status
• Be an indispensable part of delivering industry-changing software to our customers!

Skills

• 3+ years of experience in the mortgage industry, specifically navigating and working with mortgage systems either on the operational/process side or on the technical/IT side
• Experience working with Loan Origination Systems is a big plus
• Experience in pricing and/or secondary marketing — PPE configuration, lock desk operations, investor delivery, loan sale workflows, or hedging — is a huge plus
• Highly technical, or technically adept with a strong desire to go deeper
• Comfortable working closely with engineers and product managers, reading API documentation, reasoning about data schemas, and pulling apart JSON/XML payloads to understand what's actually happening under the hood
• Hands-on experience with tools like Postman, basic SQL, or scripting to validate data is a major plus
• Curious and hungry to identify, triage, and help solve any problem you come across, big or small
• Excited to apply your depth of knowledge across a variety of projects
• Self-starter and team player who's comfortable flexing across a variety of problems, while keeping an eye toward detail and executing with precision
• Looking to join an early-stage team to build something BIG, something industry-changing

Qualifications

Must Haves

• 3+ years of experience in the mortgage industry, specifically navigating and working with mortgage systems either on the operational/process side or on the technical/IT side
• Experience working with Loan Origination Systems is a big plus
• Experience in pricing and/or secondary marketing — PPE configuration, lock desk operations, investor delivery, loan sale workflows, or hedging — is a huge plus
• Highly technical, or technically adept with a strong desire to go deeper
• Comfortable working closely with engineers and product managers, reading API documentation, reasoning about data schemas, and pulling apart JSON/XML payloads to understand what's actually happening under the hood
• Hands-on experience with tools like Postman, basic SQL, or scripting to validate data is a major plus
• Curious and hungry to identify, triage, and help solve any problem you come across, big or small
• Excited to apply your depth of knowledge across a variety of projects
• Self-starter and team player who's comfortable flexing across a variety of problems, while keeping an eye toward detail and executing with precision
• Looking to join an early-stage team to build something BIG, something industry-changing

Benefits

• Robust medical, vision, & dental coverage (~100% of employee premiums are covered)
• 401(K) plan offering
• Meaningful parental leave - 16 weeks fully paid for all new parents, birthing & non-birthing parents (applies to adoptions as well!)
• Remote-first culture with hubs in New York & San Francisco
• Generous WFH & Wellness Benefits
• Monthly Doordash benefits
• Open & encouraged flexible time off
• Company offsites to get to know the team!