Integration Solutions Engineer

Summary

Vividly provides a modern trade promotion management platform for consumer packaged goods companies. The Integration Solutions Engineer will translate customer business and accounting requirements into scalable technical integration designs and build, test, deploy, troubleshoot, and standardize integrations between Vividly, customer ERPs, banks, APIs, and other systems.

Responsibilities

• Design and build integrations between Vividly and customer ERPs, banks, APIs, and other systems using Workato and other integration technologies
• Partner with Solution Architecture to translate approved business and accounting workflows into scalable technical integration designs
• Lead technical discovery around ERP capabilities, APIs, authentication, data availability, system constraints, and integration feasibility
• Consult directly with customers on technical architecture, data flows, system capabilities, and integration best practices
• Define data mappings, transformations, integration logic, and synchronization cadence required to support approved workflows
• Own the technical integration workstream from design and connection through internal testing, customer UAT, deployment, and technical handoff
• Build clear technical documentation and solution blueprints so requirements, mappings, dependencies, and integration behavior are understood across teams
• Develop deep expertise across ERP platforms such as NetSuite, SAP, QuickBooks, Microsoft and other systems within our customer ecosystem
• Support live integrations, troubleshoot transaction failures, respond to ERP/API changes, and help identify root causes and scalable fixes
• Partner with the Integrations Lead on architecture standards, reusable integration patterns, internal automation, and improvements to how we onboard integrations
• Identify recurring product and API gaps and partner with Product and Engineering to improve Vividly’s APIs and integration capabilities
• Help standardize integration patterns to reduce custom development, improve reliability, and accelerate implementation timelines
• Provide technical guidance on complex edge cases where ERP or integration constraints affect the customer solution

Skills

• Have 3+ years experience of designing or developing technical solutions for client adoption
• Have hands-on experience working with REST APIs, including authentication, requests/responses, pagination, error handling, and troubleshooting
• Understand relational databases, data models, and data transformation
• Are comfortable working with JSON, API payloads, field mappings, and transformation logic
• Understand integration concepts such as scheduled polling, webhooks, retry/error handling, data integrity, and monitoring
• Are comfortable leveraging AI tools such as Claude to boost efficiency for development and documentation
• Have experience integrating ERPs such as Dynamics 365, NetSuite, SAP, and QuickBooks
• Can communicate effectively with both technical and non-technical stakeholders and translate between business requirements and technical solutions
• Are comfortable working directly with customers to understand technical requirements, challenge assumptions, and recommend solutions
• Have experience with an iPaaS platform such as Workato, Boomi, MuleSoft, Celigo, Tray.io, or have built software integrations directly
• Are not afraid of working in a scrappy startup environment, being resourceful to find solutions to problems, or improving systems without direction
• Enjoy documenting what you learn and turning one-off solutions into repeatable patterns and scalable frameworks
• Have excellent communication skills, able to clearly prioritize needs and risks
• Want to have a foundational impact at a Series B startup
• Have experience with accounting or financial workflows; familiarity with Cash Application, Deduction Management, Trade Promotion Management, or CPG accounting is a plus

Qualifications

Must Haves

• Have 3+ years experience of designing or developing technical solutions for client adoption
• Have hands-on experience working with REST APIs, including authentication, requests/responses, pagination, error handling, and troubleshooting
• Understand relational databases, data models, and data transformation
• Are comfortable working with JSON, API payloads, field mappings, and transformation logic
• Understand integration concepts such as scheduled polling, webhooks, retry/error handling, data integrity, and monitoring
• Are comfortable leveraging AI tools such as Claude to boost efficiency for development and documentation
• Have experience integrating ERPs such as Dynamics 365, NetSuite, SAP, and QuickBooks
• Can communicate effectively with both technical and non-technical stakeholders and translate between business requirements and technical solutions
• Are comfortable working directly with customers to understand technical requirements, challenge assumptions, and recommend solutions
• Have experience with an iPaaS platform such as Workato, Boomi, MuleSoft, Celigo, Tray.io, or have built software integrations directly
• Are not afraid of working in a scrappy startup environment, being resourceful to find solutions to problems, or improving systems without direction
• Enjoy documenting what you learn and turning one-off solutions into repeatable patterns and scalable frameworks
• Have excellent communication skills, able to clearly prioritize needs and risks
• Want to have a foundational impact at a Series B startup

Nice to Haves

• Have experience with accounting or financial workflows; familiarity with Cash Application, Deduction Management, Trade Promotion Management, or CPG accounting is a plus

Benefits

• A modern, remote-first workplace with flexibility to thrive and no commute required
• Every Vividly team member receives a stipend upon hire to help create a comfortable, productive home office.
• Vividly days off for most USA holidays that fall on a Monday or Friday, creating a 4 day weekend
• Flexible Time Off (FTO)
• Healthcare, Dental and Vision - We cover 100% of your monthly premiums and 50% of all dependents
• 401(k) - With a 3% employer contribution
• Weekly $20 Sharebite Meal Stipend - For every meal you purchase, they donate a meal through Feeding America!
• Monthly $50 Wellness Reimbursement
• Monthly $200 Remote Work Stipend