Key Account Specialist-US

Summary

Kennametal is an industrial technology company delivering materials science, tooling, and wear-resistant solutions. The CNC Machinist Sales and Application Engineer will drive metal-cutting tool sales growth by managing customer relationships, providing technical support, developing territory opportunities, and helping customers improve productivity through CNC machining, milling, and lathe applications.

Responsibilities

• Meet or exceed revenue targets by:
• Effectively providing metal cutting solutions, by understanding current and future market trends, to meet customers’ key needs and objectives in a professional manner
• Generating, qualifying, and managing all sales leads, prospects, and new customer accounts
• Proactively managing the complete sales process, including prospecting, qualification, consultative sales meetings, product demos, pricing, terms negotiations, and sourcing
• Developing and executing strategic territory plans to deliver revenue goals with a focus on new product sales
• Providing timely answers to pre-sales technical and commercial queries from customers
• Maintaining up-to-date customer and project records in CRM to ensure a clean and healthy pipeline
• Actively collaborating with internal sales and support professionals, such as Application Engineers, Channel Partner Reps, Inside Sales, and others to provide value and a positive end-to-end customer experience
• Performing online and/or onsite demonstrations of metal cutting products tailored to customers’ needs
• Conducting pre-sales workshops, webinars, and other online/onsite events within the territory
• Representing and promoting Kennametal at tradeshows, conferences, and other events within the territory
• Delivering cost savings through analysis of complex application needs and providing recommendations to support customer business need through tooling and application testing
• Preparing and presenting progress, status, and forecasting reports

Skills

• 3+ years of related cnc machining industry experience,  1-2 years of technical sales and/or application experience preferred
• Proficient in product knowledge, including applications and troubleshooting; can taylor solutions to meet customer needs
• Solid grasp of industry dynamics; effectively aligns product solutions with customer needs and industry trends
• Competent in a range of sales techniques, including advanced objection handling and closing strategies; adapts approach to various customer types
• Independently executes strategic sales plans; contributes to the development of strategies and meets targets through insightful planning
• Possess solid critical thinking, presentation, and administrative skills
• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
• Customer-focused mindset with a passion for problem-solving and delivering exceptional service
• Detail-oriented to manage contract review and discuss project specifications
• Creative and persuasive with the ability to think at both tactical and strategic levels
• Collaborative team player with the ability to work effectively across all departments
• Technical degree or Degree in Business, Manufacturing and/or Engineering preferred
• 1-2 years of technical sales and/or application experience preferred
• Employee must be located in territory supported. Ideal locations include Allentown, Philadelphia, Redding, Lancaster or Exton

Qualifications

Must Haves

• 3+ years of related cnc machining industry experience,  1-2 years of technical sales and/or application experience preferred
• Proficient in product knowledge, including applications and troubleshooting; can taylor solutions to meet customer needs
• Solid grasp of industry dynamics; effectively aligns product solutions with customer needs and industry trends
• Competent in a range of sales techniques, including advanced objection handling and closing strategies; adapts approach to various customer types
• Independently executes strategic sales plans; contributes to the development of strategies and meets targets through insightful planning
• Possess solid critical thinking, presentation, and administrative skills
• Excellent communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
• Customer-focused mindset with a passion for problem-solving and delivering exceptional service
• Detail-oriented to manage contract review and discuss project specifications
• Creative and persuasive with the ability to think at both tactical and strategic levels
• Collaborative team player with the ability to work effectively across all departments

Nice to Haves

• Technical degree or Degree in Business, Manufacturing and/or Engineering preferred
• 1-2 years of technical sales and/or application experience preferred
• Employee must be located in territory supported. Ideal locations include Allentown, Philadelphia, Redding, Lancaster or Exton

Benefits

• A company vehicle is provided as part of top of market compensation package.
• Base salary plus bonus based on performance.
• Benefits starting day 1.
• The role is based from a home office within the assigned territory.