Summary
ZTR develops products designed to create positive environmental impacts in the locomotive industry. The Junior Field Service Engineer – Electrical will provide technical support by programming, configuring, and troubleshooting PLC-based locomotive solutions, while traveling to customer sites for equipment commissioning, installation, training, and related support activities.
Responsibilities
- Program, configure and troubleshoot ZTR locomotive operation, products, and solutions
- Provide excellent Customer Service and Support in both field and telephone support
- Travel to customer sites for commissioning & installation of ZTR equipment
- Provide on-site technical training and presentations to customers
- Perform sales support and project management tasks as assigned
Skills
- Mandatory Requirement: Two year or Advanced Diploma in Electrical Engineering Technology or Electrical Engineering degree
- Minimum 2+ years of relevant experience
- Experienced with PLCs
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills for a variety of audiences
- Ability to work autonomously at customer sites and manage project scope & cost
- Exceptional organizational and data entry skills required for related administrative tasks
- Ability to travel domestically and internationally up to 25% to customer sites for on-site commissioning and/or installation of ZTR equipment
- Due to the nature of work, the successful candidate will be required to live in close proximity to either Little Rock, AR
Qualifications
Must Haves
- Mandatory Requirement: Two year or Advanced Diploma in Electrical Engineering Technology or Electrical Engineering degree
- Minimum 2+ years of relevant experience
- Experienced with PLCs
- Excellent verbal and written communication skills
- Strong interpersonal and customer service skills for a variety of audiences
- Ability to work autonomously at customer sites and manage project scope & cost
- Exceptional organizational and data entry skills required for related administrative tasks
- Ability to travel domestically and internationally up to 25% to customer sites for on-site commissioning and/or installation of ZTR equipment
- Due to the nature of work, the successful candidate will be required to live in close proximity to either Little Rock, AR
Benefits
- Casual working environment
- Support to find long-term success and explore opportunities aligned with employees' strengths and passions
- Opportunities for lateral moves and vertical promotions
- Skill development and broadened experience in all roles
- Professional growth and development opportunities
- Healthy balance between work, fun and family