Business Development Representative

Summary

ACI Learning provides audit, cybersecurity, IT training, and SaaS learning platform solutions. The Business Development Representative will generate outbound commercial opportunities, qualify inbound leads, support Account Executives with well-documented handoffs, and independently close smaller team-license sales.

Responsibilities

• Run consistent outbound prospecting across multiple channels to create new commercial opportunities
• Research accounts and build target lists aligned to our ideal customer profile and territory priorities
• Qualify inbound leads against agreed criteria and act on them quickly
• Book discovery meetings for Account Executives and make sure they actually happen
• Hand off with real notes: qualification, stakeholders, and a scheduled next step
• Own the full sales cycle for three to five seat opportunities, from qualified through closed
• Build quotes, work through pricing and objections, and process orders to completion
• Keep your CRM records current daily
• Tell marketing the truth about lead quality and what messaging is landing
• Bring recurring objections and pricing friction back to our eCommerce, marketing, and product teams

Skills

• Bachelor's degree or equivalent practical experience
• At least one year of business development, sales development, or inside sales experience in a business-to-business environment
• A track record of consistently hitting activity and pipeline generation targets
• Genuine outbound ability. You can build pipeline without waiting on inbound volume
• Working proficiency with a CRM and a sales engagement or sequencing platform
• Comfort running a transactional sales cycle on your own, including pricing conversations and objection handling
• Clear writing and speaking, with enough credibility to hold a real business conversation with a technical or operational buyer
• The ability to manage your own time, priorities, and output in a fully remote role
• Based in the United States and able to work remotely full time
• A dedicated, distraction-free workspace with reliable high-speed internet
• Availability during standard business hours aligned to your assigned territory
• Sustained use of a computer, headset, and phone, with frequent phone and video conversation throughout the day
• Experience in education technology, SaaS, IT training, or the cybersecurity, audit, or IT skills market
• Experience at a company that runs both self-service and sales-assisted motions
• Exposure to sales organizations with multiple segments and defined account routing rules

Qualifications

Must Haves

• Bachelor's degree or equivalent practical experience
• At least one year of business development, sales development, or inside sales experience in a business-to-business environment
• A track record of consistently hitting activity and pipeline generation targets
• Genuine outbound ability. You can build pipeline without waiting on inbound volume
• Working proficiency with a CRM and a sales engagement or sequencing platform
• Comfort running a transactional sales cycle on your own, including pricing conversations and objection handling
• Clear writing and speaking, with enough credibility to hold a real business conversation with a technical or operational buyer
• The ability to manage your own time, priorities, and output in a fully remote role
• Based in the United States and able to work remotely full time
• A dedicated, distraction-free workspace with reliable high-speed internet
• Availability during standard business hours aligned to your assigned territory
• Sustained use of a computer, headset, and phone, with frequent phone and video conversation throughout the day

Nice to Haves

• Experience in education technology, SaaS, IT training, or the cybersecurity, audit, or IT skills market
• Experience at a company that runs both self-service and sales-assisted motions
• Exposure to sales organizations with multiple segments and defined account routing rules

Benefits

• Variable bonus tied to achieving performance goals, as part of OTE.
• For full-time, benefits-eligible positions: comprehensive medical, dental, and vision coverage starting the 1st of the month after the hire date.
• Four weeks of paid parental or medical leave.
• Flexible PTO policy, sick time, and eight paid holidays.
• 401(k) retirement plan available from day one.
• One free course each year after 90 days.
• Tuition assistance to support continued education and professional growth.