Sales & Marketing Cloud Consultant

Summary

Americaneagle.com is a web design, development, and digital marketing agency that helps customers grow through technology and digital solutions. The Sales & Marketing Cloud Consultant will implement and support Salesforce Sales Cloud and Marketing Cloud Account Engagement solutions, gather requirements, configure systems, support data migration, and guide clients through testing, training, and launch.

Responsibilities

• Lead client discovery sessions, gather business requirements, and translate sales and marketing processes into practical Salesforce solutions
• Configure Salesforce Sales Cloud, including Leads, Accounts, Contacts, Opportunities, Activities, security, automation, Outlook Integration, reports, dashboards, and forecasting
• Configure Salesforce Marketing Cloud Account Engagement, including Salesforce connectivity, field mappings, forms/form handlers, lists, segmentation, email templates, sending/tracker domains, and basic automation
• Support data migration and validation activities, including field mapping, contact imports, unsubscribe/opt-out handling, testing, and reconciliation
• Develop implementation documentation, facilitate UAT and launch readiness, and conduct administrator and end-user training
• Communicate project status, risks, dependencies, and recommendations clearly while collaborating with clients, project managers, developers, architects, and other internal teams

Skills

• • 3+ years of hands-on Salesforce administration, consulting, or implementation experience, with strong working knowledge of Sales Cloud
• • Experience with Salesforce Marketing Cloud Account Engagement (Pardot) or a comparable Salesforce-connected marketing automation platform
• • Strong understanding of Salesforce configuration, including data models, fields, page layouts, permissions, validation rules, Flow, reports, dashboards, and data management
• • Proven ability to gather requirements, facilitate client conversations, and translate business needs into scalable Salesforce configurations and recommendations
• • Excellent written, verbal, presentation, and training skills, with the ability to communicate effectively with both technical and non-technical stakeholders
• • Strong organizational and problem-solving skills, with the ability to independently manage priorities, identify risks, and deliver quality work within project timelines
• • Salesforce Certified Administrator
• • Salesforce Certified Sales Cloud Consultant and/or Salesforce Certified Marketing Cloud Account Engagement Specialist/Consultant
• • Previous experience working for a Salesforce consulting partner, digital agency, or professional services organization and supporting implementations from discovery through go-live

Qualifications

Must Haves

• • 3+ years of hands-on Salesforce administration, consulting, or implementation experience, with strong working knowledge of Sales Cloud
• • Experience with Salesforce Marketing Cloud Account Engagement (Pardot) or a comparable Salesforce-connected marketing automation platform
• • Strong understanding of Salesforce configuration, including data models, fields, page layouts, permissions, validation rules, Flow, reports, dashboards, and data management
• • Proven ability to gather requirements, facilitate client conversations, and translate business needs into scalable Salesforce configurations and recommendations
• • Excellent written, verbal, presentation, and training skills, with the ability to communicate effectively with both technical and non-technical stakeholders
• • Strong organizational and problem-solving skills, with the ability to independently manage priorities, identify risks, and deliver quality work within project timelines

Nice to Haves

• • Salesforce Certified Administrator
• • Salesforce Certified Sales Cloud Consultant and/or Salesforce Certified Marketing Cloud Account Engagement Specialist/Consultant
• • Previous experience working for a Salesforce consulting partner, digital agency, or professional services organization and supporting implementations from discovery through go-live

Benefits

• Opportunities to further develop skills
• Good work-life balance
• Comprehensive benefits package
• Positive work environment
• Company activities