Recruitment Coordinator, RPO

Summary

AMN Healthcare is a healthcare staffing and total talent solutions company. The Recruitment Coordinator, RPO supports healthcare recruitment operations and account management through reporting, requisition management, candidate tracking, billing support, credentialing coordination, and administrative activities. The role partners with recruiters, account managers, and client stakeholders while maintaining accurate data across recruitment and workforce systems.

Responsibilities

• Partner with Account Managers to support client reporting, metrics, and operational requirements
• Create, update, hold, and cancel requisitions within the CRM system
• Perform applicant tracking system (ATS) reconciliation and maintain data accuracy
• Prepare client-facing and internal reports, including executive presentations, Quarterly Business Reviews (QBRs), Annual Business Reviews (ABRs), and Service Level Agreement (SLA) reporting
• Track and maintain weekly, monthly, and annual operational and revenue metrics using CRM and Power BI tools
• Reconcile billing files and assist in ensuring invoice accuracy
• Conduct audits related to revenue, placements, requisitions, commissions, candidate activity, and other operational metrics
• Coordinate credentialing requests between clients and AMN Healthcare team members
• Support recruiters with administrative activities throughout the recruitment lifecycle
• Post, update, and maintain job advertisements for priority openings
• Coordinate pre-employment documentation in accordance with AMN Healthcare and client requirements
• Support administrative and marketing initiatives as needed
• Maintain candidate records and move candidates appropriately within recruitment systems
• Remain current on departmental policies, procedures, and process updates
• Provide training and mentorship to new Recruitment Coordinators when requested by leadership

Skills

• Associate's Degree or equivalent combination of education and relevant work experience
• Minimum of one year of experience in a customer service, administrative support, or related support role
• Working knowledge of Microsoft Excel
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and maintain accurate records
• Effective written and verbal communication skills
• Demonstrate the ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while adhering to company policies and responsible AI practices
• Reporting and analytics
• Data accuracy and auditing
• Applicant Tracking Systems (ATS)
• Customer service
• Microsoft Excel and PowerPoint
• CRM management
• Administrative coordination
• Communication and collaboration
• Organization and time management
• Attention to detail
• Experience performing data analysis and reporting
• Advanced Microsoft Excel and PowerPoint skills
• Strong customer service and phone-based support experience
• Recruitment, staffing, or talent acquisition experience
• Experience working with ATS, CRM, Power BI, or similar workforce systems

Qualifications

Must Haves

• Associate's Degree or equivalent combination of education and relevant work experience
• Minimum of one year of experience in a customer service, administrative support, or related support role
• Working knowledge of Microsoft Excel
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and maintain accurate records
• Effective written and verbal communication skills
• Demonstrate the ability to effectively use technology, automation, and AI-enabled tools to improve productivity, support decision-making, and enhance business outcomes while adhering to company policies and responsible AI practices
• Reporting and analytics
• Data accuracy and auditing
• Applicant Tracking Systems (ATS)
• Customer service
• Microsoft Excel and PowerPoint
• CRM management
• Administrative coordination
• Communication and collaboration
• Organization and time management
• Attention to detail

Nice to Haves

• Experience performing data analysis and reporting
• Advanced Microsoft Excel and PowerPoint skills
• Strong customer service and phone-based support experience
• Recruitment, staffing, or talent acquisition experience
• Experience working with ATS, CRM, Power BI, or similar workforce systems

Benefits

• Remote OR Hybrid if within 50 miles of an office location (Dallas, TX, Boca Raton, FL, Atlanta, GA, or San Diego, CA)
• This position may include additional compensation such as bonus or commission.