Arlo
Posted 24 days agoVerified live 8h ago
Account Manager
Brief overview
Remote
$70k–$80k/yrStated range
2+ yrsMinimum
36 H-1B approvalsDept. of Labor
7 green cardsCertified filings
Health Insurance OperationsHealth Plan Structures and ProcessesHealth Plan ImplementationLevel-Funded Health PlansCustomer Relationship Management (CRM)Customer SupportWritten and Verbal Communication
About the company
Arloarlo.com
A company focused on connected lifestyle and security through AI-powered analytics and wireless technology.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.36H-1B approved
100%approval rate
5new H-1B hires
7PERM certified
$153,088median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20235
202414
202516
20261
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20236
20243
20251
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20232
20242
20253
Top sponsored roles
Business Analyst, EcommerceSenior Director, Software EngineeringTest Engineer, Image and Video QualityManager, Software EngineeringSenior Manager, Cloud Engineering
Sponsored employees from
IndiaTaiwan
Job description
Summary
Arlo is rebuilding health insurance for small businesses by using AI to reduce administrative overhead, identify fraud, and improve access to quality, affordable care. The Account Manager will support brokers and employers, guide health plan onboarding and implementation, manage renewals, resolve issues, and share partner feedback with product and operations teams.
Responsibilities
- Respond promptly and professionally to broker and employer inquiries via email and phone
- Guide brokers, and occasionally employers, through onboarding and health plan implementation, ensuring accurate setup and documentation
- Support ongoing plan management, including tooling and answering day-to-day questions
- Manage the renewal process from end to end
- Coordinate with internal teams to resolve issues and provide timely, clear updates to brokers and clients
- Partner with product and operations teams to share feedback and suggest improvements to tools, workflows, and documentation
Skills
- • 2+ years of experience in a customer-facing role within the health insurance, employee benefits, or related industry
- • Strong understanding of health plan structures, terminology, and processes
- • Excellent written and verbal communication skills
- • Highly organized with the ability to manage multiple priorities simultaneously
- • Comfortable using CRMs, ticketing systems, and modern workplace tools (experience with HubSpot and/or Retool a plus)
- • Have a working knowledge of how health plans are sold, implemented, and maintained (particularly level-funded plans)
- • Take pride in delivering accurate, timely support to customers. Bonus points for customer success and/or implementation experience
- • Are a proactive communicator who can simplify complex topics
- • Thrive in a fast-paced environment and enjoy cross-functional collaboration
Qualifications
Must Haves
- • 2+ years of experience in a customer-facing role within the health insurance, employee benefits, or related industry
- • Strong understanding of health plan structures, terminology, and processes
- • Excellent written and verbal communication skills
- • Highly organized with the ability to manage multiple priorities simultaneously
- • Comfortable using CRMs, ticketing systems, and modern workplace tools (experience with HubSpot and/or Retool a plus)
- • Have a working knowledge of how health plans are sold, implemented, and maintained (particularly level-funded plans)
- • Take pride in delivering accurate, timely support to customers. Bonus points for customer success and/or implementation experience
- • Are a proactive communicator who can simplify complex topics
- • Thrive in a fast-paced environment and enjoy cross-functional collaboration
Benefits
- 100%-paid health insurance benefits
- Free lunches in the office
- Fun company retreats
- Commuter benefits
