Field Sales Application Engineer

Summary

ASSA ABLOY Group is a global provider of access solutions, and it is seeking a Field Sales Applications Engineer to serve as the technical bridge between its access control technologies and the integrators, consultants, and end users who deploy them. The role combines pre-sales engineering, field support, system design, customer engagement, training, and technical troubleshooting for electronic access control solutions across the Northeastern United States.

Responsibilities

• Partner with regional sales teams to provide technical expertise throughout the sales cycle, from discovery to deployment
• Deliver product demonstrations, system design consultations, and technical presentations to integrators, consultants, and end users
• Support specification development by working with A&E firms and security consultants to position ASSA ABLOY solutions in project designs
• Assist with system architecture design, including readers, controllers, credentials, and software platforms (cloud and on-prem)
• Provide hands-on support for product evaluations, pilot deployments, and field troubleshooting
• Act as a subject matter expert on Control iD and electronic access control solutions, including biometric, mobile, and IP-based systems
• Gather field intelligence on competitive offerings, customer needs, and emerging trends to inform product and marketing strategies
• Conduct technical training sessions for integrators and channel partners to improve installation quality and product adoption
• Collaborate cross-functionally with product management, support, and engineering to resolve issues and enhance offerings

Skills

• 3–7+ years of experience in a sales engineering, applications engineering, or technical support role within electronic access control or physical security
• Strong understanding of access control system components, including credentials (RFID, mobile, biometrics), readers, controllers, and management software
• Knowledge of networking fundamentals (TCP/IP, PoE, VLANs) and system integration principles
• Experience working with systems integrators, security consultants, and enterprise end users
• Ability to translate technical capabilities into customer value and business outcomes
• Strong presentation and communication skills, both technical and customer-facing
• Experience with Control iD or similar biometric/IP-based access control platforms
• Familiarity with industry standards and compliance (UL 294, OSDP, SIA protocols)
• Experience supporting cloud-based access control solutions and mobile credential ecosystems
• Background in low-voltage system design or installation
• Bilingual (English/Spanish or Portuguese) is a plus, especially for diverse partner engagement

Qualifications

Must Haves

• 3–7+ years of experience in a sales engineering, applications engineering, or technical support role within electronic access control or physical security
• Strong understanding of access control system components, including credentials (RFID, mobile, biometrics), readers, controllers, and management software
• Knowledge of networking fundamentals (TCP/IP, PoE, VLANs) and system integration principles
• Experience working with systems integrators, security consultants, and enterprise end users
• Ability to translate technical capabilities into customer value and business outcomes
• Strong presentation and communication skills, both technical and customer-facing

Nice to Haves

• Experience with Control iD or similar biometric/IP-based access control platforms
• Familiarity with industry standards and compliance (UL 294, OSDP, SIA protocols)
• Experience supporting cloud-based access control solutions and mobile credential ecosystems
• Background in low-voltage system design or installation
• Bilingual (English/Spanish or Portuguese) is a plus, especially for diverse partner engagement

Benefits

• This is a remote position.
• Regular feedback, training, and development opportunities.
• Opportunities to grow your role locally, regionally, or internationally.
• Diverse, inclusive teams that value different perspectives and experiences.