Sales Operations Coordinator

Summary

ASSA ABLOY Group is a global provider of access solutions, with Baldwin Hardware specializing in luxury door hardware. The Sales Operations Coordinator supports the Luxury business through data-driven reporting, customer and product analysis, sales operations coordination, eCommerce and MAP review, display program management, and Salesforce functional support.

Responsibilities

• Commission processing both SACM & POS for agencies
• POS detail by Vendor & Agency (TND, Ferguson, etc.)
• Display ROI report
• Sales segment report for monthly Sales Review
• Support Sales Analyst in regular maintenance and management of customer and team database
• Participate in regular display project review process and support movement through process
• Monitor automated price scraping reports and MAP email inquiries to identify and contact violators
• Support the communication of violation process, violation letters and do not sell notices
• Work with sales team to identify issues and bridge communication gaps to eCommerce customers
• Liaison to third party eCommerce firm to support marketplace disruption and communication as well
• Support Sales Analyst in programs like PPP contracts, Forte programming and co-op reimbursement
• Assist in annual update and communication of agency contracts
• Baldwin lead for all maintenance and account updates needed
• Work with SFDC program and IT for updates and fixes as needed
• Coordinates all FG and employee purchase orders with Customer Service

Skills

• * Education and/or professional experience with Power BI and similar analytical tools
• * 1 – 2 years direct experience in sales or marketing
• * A background including data mining and/or data management
• * Business acumen and basic finance skills
• * Strong computer skills in MS Word, Excel, and PowerPoint
• * Strong leadership skills, including emotional intelligence and professional maturity
• * Excellent communication and interpersonal skills and the ability to interact effectively with people at all levels of the organization
• * Secondary education in Business or related field preferred

Qualifications

Must Haves

• * Education and/or professional experience with Power BI and similar analytical tools
• * 1 – 2 years direct experience in sales or marketing
• * A background including data mining and/or data management
• * Business acumen and basic finance skills
• * Strong computer skills in MS Word, Excel, and PowerPoint
• * Strong leadership skills, including emotional intelligence and professional maturity
• * Excellent communication and interpersonal skills and the ability to interact effectively with people at all levels of the organization

Nice to Haves

• * Secondary education in Business or related field preferred

Benefits

• This role will be remote.
• Regular feedback, training, and development opportunities.
• Career growth opportunities locally, regionally, or internationally.