Summary
Avantor is a global provider of products and services supporting life science and scientific research. The Sales Representative will manage customer accounts and a large territory, drive sales growth and retention, provide consultative product guidance, develop customer and manufacturer relationships, and execute territory strategies.
Responsibilities
- Manages a large territory of customer accounts, serving as the primary point of contact post-sale, managing complex negotiations and driving customer satisfaction, retention, and business growth
- Engages with clients through a mix of face-to-face meetings and digital channels (e.g., phone, email, video conferencing) to close sales, provide ongoing support, and ensure a high-quality customer experience
- Responds to inquiries and offers consultative guidance on appropriate products and services
- Executes sales strategies, generates performance reports, and identifies opportunities to increase sales volume while maintaining service excellence
- Applies commercial insight and relationship management skills to support both tactical execution and strategic territory development
- Mentors less experienced sales representatives and contributes to regional sales strategy
- Sell consultatively, detailing products, determine customer needs and requirements, and make recommendations to both prospects and customers of the various solutions Avantor can offer their business
- Leverage available resources to effectively implement company marketing plan, strategies and sales processes
- Build and sustain relationships with customers and ensure customer satisfaction and loyalty
- Work with sales management to develop strategic territory business plans and strategies for achievement of sales growth and quota attainment
- Manage Avantor's vast product portfolio and execute and implement company defined sales and marketing strategies
- Prospect and establish new customers by managing a sales pipeline and developing and delivering proposals to customers by illustrating Avantor's value proposition
- Expand Avantor's role with existing customers by developing retention strategies illustrating Avantor's value proposition in conjunction with evolving customer requirements
- Represent and develop strong relationships with manufacturers
- Work directly with local manufacturer representatives to develop and continually improve product knowledge, arrive at most favored pricing, and improve account profitability
Skills
- Working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution based selling approach
- A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach
- Microsoft Office, specifically Teams with preference for experience in CRM systems and Qlikview
- Holder of a valid Driver's License
- Willingness to travel to customer locations minimum 5 days a week
- Excellent communication and team interaction skills
- Ability to carry on a business conversation with business owners and decision makers
- Ability to handle difficult situations and interactions
- Ability to work independently and successfully manage time and territory
- Willingness to travel to customer locations
- Computer Knowledge (Microsoft Office)
- Bachelor's Degree or equivalent experience preferred
- 2-5 years of relevant experience preferred
- Preference given to those who have worked in a laboratory or research environment and/or with distribution experience and a scientific background
Qualifications
Must Haves
- Working in a complex sales environment, where multiple people are involved in the purchasing decision and there is a solution based selling approach
- A proven track record of verifiable sales success driving growth with a consultative, strategic selling approach
- Microsoft Office, specifically Teams with preference for experience in CRM systems and Qlikview
- Holder of a valid Driver's License
- Willingness to travel to customer locations minimum 5 days a week
- Excellent communication and team interaction skills
- Ability to carry on a business conversation with business owners and decision makers
- Ability to handle difficult situations and interactions
- Ability to work independently and successfully manage time and territory
- Willingness to travel to customer locations
- Computer Knowledge (Microsoft Office)
Nice to Haves
- Bachelor's Degree or equivalent experience preferred
- 2-5 years of relevant experience preferred
- Preference given to those who have worked in a laboratory or research environment and/or with distribution experience and a scientific background
Benefits
- Medical, dental, and vision coverage
- Wellness programs
- Health savings and flexible spending accounts
- A 401(k) plan with company match
- An employee stock purchase program
- 11 paid holidays
- 18 PTO days annually
- Volunteer time off
- 6 weeks of 100% paid parental leave, except in states that offer paid family leave
- Learning experiences to support career growth and success