Wholesale Sales Coordinator

Summary

Bellroy is a global brand offering wallets, bags, tech accessories, and travel gear through retail and direct-to-consumer channels. The Wholesale Sales Coordinator will support the growing US wholesale business by processing orders, coordinating inventory reservations, maintaining accurate data and pricing, assisting retailers with onboarding and inquiries, and supporting the wholesale sales team.

Responsibilities

• Processed a run of orders and reorders, then reserved inventory with the planning team so nothing got promised twice
• Answered a retailer wondering where their order or invoice was at, and cleared up a few SKU codes and product availability questions while you were there
• Pulled together a data update for a key retailer and the wholesale team so everyone was working from the same numbers
• Walked a new retailer through their onboarding paperwork and chased the last missing form so their first order could ship
• Caught a pricing inconsistency on a price sheet and fixed it before it reached a single customer
• Shared progress on orders processed at the weekly wholesale meeting, and flagged a looming inventory availability issue before it bit anyone

Skills

• 2 to 5 years of experience in wholesale support, sales coordination, order management or a similar operations role, ideally in consumer goods, fashion or retail
• Worked in B2B platforms like NetSuite and NuOrder
• Strong analytical chops and genuine attention to detail. Keeping price sheets and inventory updates accurate, with nothing slipping through, is your idea of a good day
• Clear, friendly communication, written and verbal. You can explain an invoice query to a retailer and a stock issue to the planning team, and have both walk away clear
• Solid organisation and prioritisation skills, with that knack for catching inconsistencies early, before they snowball into something bigger
• A collaborative streak and real comfort working across time zones with a globally distributed team (our planning and finance crew sit in Australia)
• A solutions-focused attitude and the kind of energy that makes the people around you glad you're on the job
• This is a full-time position based remotely in the U.S
• Sufficient cross-over with Melbourne business hours

Qualifications

Must Haves

• 2 to 5 years of experience in wholesale support, sales coordination, order management or a similar operations role, ideally in consumer goods, fashion or retail
• Worked in B2B platforms like NetSuite and NuOrder
• Strong analytical chops and genuine attention to detail. Keeping price sheets and inventory updates accurate, with nothing slipping through, is your idea of a good day
• Clear, friendly communication, written and verbal. You can explain an invoice query to a retailer and a stock issue to the planning team, and have both walk away clear
• Solid organisation and prioritisation skills, with that knack for catching inconsistencies early, before they snowball into something bigger
• A collaborative streak and real comfort working across time zones with a globally distributed team (our planning and finance crew sit in Australia)
• A solutions-focused attitude and the kind of energy that makes the people around you glad you're on the job
• This is a full-time position based remotely in the U.S

Nice to Haves

• sufficient cross-over with Melbourne business hours

Benefits

• 20 days of PTO
• 10 additional paid days of sick/personal time
• National holidays, in line with Australian policies but with US public holidays
• Paid parental leave
• Extensive medical benefits package
• A yearly product allowance
• A further 50% discount for friends and family
• An annual trip to Australia for the Bellroy conference
• Learning and development sessions
• Meeting colleagues in person at the Bellroy conference
• Fully remote work
• A contribution to your work-from-home setup