Program Assistant

Summary

Belmont University is a Christ-centered, student-focused institution seeking a Program Assistant for its College of Pharmacy and Health Sciences. The role supports the Doctor of Pharmacy admissions process, the Office of Student Affairs, the department chair, and School of Pharmacy events through administrative coordination, records management, communications, recruitment support, and event logistics.

Responsibilities

• Provide administrative support to the Office of Student Affairs, including coordinating student orientation, supporting pharmacy student organizations, processing student travel reimbursements, administering student assistance funds and supporting scholarship communications, and preparing student-facing communications
• Support the Doctor of Pharmacy admissions process by managing prospective student and applicant records, coordinating interviews, communicating with applicants, verifying admissions requirements, supporting recruitment events, assisting in data collection and reporting, and coordinating the incoming student peer mentor program
• Provide administrative support to the Chair of the Department of Pharmaceutical, Social and Administrative Sciences, including managing schedules and communications, coordinating departmental meetings and events, supporting faculty recruitment and onboarding, maintaining organized department personnel records and reports, assisting with reports and documentation, and facilitating departmental operations
• Coordinate logistics and communications for School of Pharmacy program events through collaborating with multiple offices, including student, alumni, and community-facing activities, to ensure successful planning, communication, and execution

Skills

• Analytical Thinking: Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions
• Critical Thinking: Interprets and seeks information, uses independent reasoning to diagnose the root cause of situations or issues, identifies and tests solutions and thinks beyond what is typical or customary
• Uses information to determine benefits and impact in making decision and/or recommendations
• Project/Program/Service Management: Ability to coordinate and administer programs/project activities and protocols
• Ability to manage resources, monitor activities, and assess risks and quality issues associated with the program/project
• Written and Oral Communications: Ability to present information to individuals or groups; ability to deliver presentations suited to the characteristics and needs of the audience
• Ability to convey information clearly and concisely to groups or individuals either verbally or in writing to ensure that they understand the information and the message
• Ability to listen and respond appropriately to others
• Ability to impact and influence others to further the institution's strategic objectives
• Technical, Computer, and Software Skills: Ability to use Microsoft Office (Excel, PowerPoint, Word) and basic databases and software
• Customer Service / Interpersonal Engagement (prospective students, families, alumni, donors) experience
• Event and Program Coordination experience
• Experience working in a fast-paced environment and the ability to respond to high-pressure situations
• Ability to thrive in an environment of hard work
• Ability to work effectively with a wide range of constituencies in a diverse community
• Associate's degree in business, higher education, communications, or related field is required
• Minimum two years of relevant administrative experience in higher education, admissions, student affairs, or academic program support is required
• Prior experience with Salesforce would be considered a plus
• Bachelor's degree is preferred

Qualifications

Must Haves

• Analytical Thinking: Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions
• Critical Thinking: Interprets and seeks information, uses independent reasoning to diagnose the root cause of situations or issues, identifies and tests solutions and thinks beyond what is typical or customary
• Uses information to determine benefits and impact in making decision and/or recommendations
• Project/Program/Service Management: Ability to coordinate and administer programs/project activities and protocols
• Ability to manage resources, monitor activities, and assess risks and quality issues associated with the program/project
• Written and Oral Communications: Ability to present information to individuals or groups; ability to deliver presentations suited to the characteristics and needs of the audience
• Ability to convey information clearly and concisely to groups or individuals either verbally or in writing to ensure that they understand the information and the message
• Ability to listen and respond appropriately to others
• Ability to impact and influence others to further the institution's strategic objectives
• Technical, Computer, and Software Skills: Ability to use Microsoft Office (Excel, PowerPoint, Word) and basic databases and software
• Customer Service / Interpersonal Engagement (prospective students, families, alumni, donors) experience
• Event and Program Coordination experience
• Experience working in a fast-paced environment and the ability to respond to high-pressure situations
• Ability to thrive in an environment of hard work
• Ability to work effectively with a wide range of constituencies in a diverse community
• Associate's degree in business, higher education, communications, or related field is required
• Minimum two years of relevant administrative experience in higher education, admissions, student affairs, or academic program support is required

Nice to Haves

• Prior experience with Salesforce would be considered a plus
• Bachelor's degree is preferred