Personal Injury Lien Negotiator

Summary

Block LLP is a plaintiff personal injury and habitability law firm focused on achieving strong results and providing exceptional client service. The Personal Injury Lien Negotiator will negotiate medical lien and balance reductions, communicate with providers and lienholders, maintain accurate case records, and help maximize clients' net recovery.

Responsibilities

• Review medical liens, bills, and outstanding balances associated with personal injury cases
• Negotiate reductions directly with medical providers, lienholders, and other applicable parties
• Advocate for favorable reductions with the goal of maximizing the client's net recovery
• Submit lien reduction requests and supporting documentation
• Communicate with providers and lienholders by phone and email throughout the reduction process
• Obtain and confirm final reduced balances and payoff amounts
• Identify discrepancies in balances, billing, or lien information and work to resolve them
• Follow up consistently on pending reduction requests and outstanding balances
• Maintain detailed documentation of negotiations, communications, offers, reductions, and final amounts
• Track the status of lien reductions and keep internal teams updated on progress
• Collaborate with attorneys, case managers, and other team members to obtain information needed to complete lien reductions
• Maintain accurate and organized records within the firm's case management system
• Manage a high volume of lien files while meeting deadlines and maintaining accuracy
• Escalate complex or disputed lien issues to the appropriate team member when necessary

Skills

• Minimum 2 years of experience handling lien reductions or medical bill negotiations within personal injury
• Hands-on experience negotiating directly with medical providers and lienholders
• Understanding of medical liens and outstanding balances commonly encountered in personal injury cases
• Strong negotiation and communication skills
• Persistent and comfortable advocating for additional reductions when appropriate
• Excellent follow-up skills and ability to independently move files toward resolution
• Strong organizational skills and attention to detail
• Ability to manage a high volume of files and negotiations simultaneously
• Strong written and verbal communication skills
• Comfortable working independently while collaborating with a larger legal team
• Proficiency with computers, email, Microsoft Office, and case management systems
• Experience working in a plaintiff-side personal injury law firm
• Experience handling a high volume of lien reductions
• Familiarity with different types of medical liens and reimbursement claims encountered in personal injury cases
• Experience with personal injury case management software
• Spanish speaking is a plus

Qualifications

Must Haves

• Minimum 2 years of experience handling lien reductions or medical bill negotiations within personal injury
• Hands-on experience negotiating directly with medical providers and lienholders
• Understanding of medical liens and outstanding balances commonly encountered in personal injury cases
• Strong negotiation and communication skills
• Persistent and comfortable advocating for additional reductions when appropriate
• Excellent follow-up skills and ability to independently move files toward resolution
• Strong organizational skills and attention to detail
• Ability to manage a high volume of files and negotiations simultaneously
• Strong written and verbal communication skills
• Comfortable working independently while collaborating with a larger legal team
• Proficiency with computers, email, Microsoft Office, and case management systems

Nice to Haves

• Experience working in a plaintiff-side personal injury law firm
• Experience handling a high volume of lien reductions
• Familiarity with different types of medical liens and reimbursement claims encountered in personal injury cases
• Experience with personal injury case management software
• Spanish speaking is a plus

Benefits

• 401(k) retirement program
• 9 paid firm holidays annually, plus additional paid time off
• Training and professional development opportunities
• Career growth and advancement within a rapidly growing firm
• Collaborative and supportive team environment
• Firm-sponsored events and team activities
• This position may be remote, hybrid, or in-office depending on the candidate's location and preference