V103 - Personal Injury Lien Specialist

Summary

Job Duck connects ambitious professionals with remote opportunities at US-based employers. The Personal Injury Lien Specialist manages liens and reimbursement claims throughout personal injury cases, including reviewing documentation, negotiating reductions, coordinating payments, and ensuring accurate settlement distributions and case closure.

Responsibilities

• Maintain strict confidentiality and compliance with firm policies and procedures
• Prepare lien reduction requests and assist with lien negotiations
• Review billing and lien documentation for discrepancies, duplicate charges, credits, and unrelated treatment
• Open, track, and maintain lien records in the case management system
• Escalate complex, disputed, or time-sensitive lien issues to attorneys when necessary
• Identify potential lien interests, including Medicare, Medicaid, health insurance, ERISA, workers' compensation, hospitals, medical providers, and other recovery entities
• Coordinate lien payments, obtain releases and zero-balance confirmations, and ensure proper case closure
• Communicate with lienholders, clients, attorneys, case managers, medical providers, and settlement teams regarding lien status and outstanding requirements
• Maintain accurate records, notes, deadlines, and follow-up activities

Skills

• Strong analytical skills with the ability to review records, reconcile balances, and identify discrepancies
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Proficiency with case management software, Microsoft Office, spreadsheets, PDFs, and online recovery portals
• Ability to work independently, manage multiple deadlines, and exercise sound judgment when escalating issues
• English
• Experience in personal injury law, lien resolution, legal settlements, medical billing, health-plan recovery, or a related field preferred
• Experience with SmartAdvocate or similar legal case management systems is a plus

Qualifications

Must Haves

• Strong analytical skills with the ability to review records, reconcile balances, and identify discrepancies
• Excellent organizational skills and attention to detail
• Strong written and verbal communication skills
• Proficiency with case management software, Microsoft Office, spreadsheets, PDFs, and online recovery portals
• Ability to work independently, manage multiple deadlines, and exercise sound judgment when escalating issues
• English

Nice to Haves

• Experience in personal injury law, lien resolution, legal settlements, medical billing, health-plan recovery, or a related field preferred
• Experience with SmartAdvocate or similar legal case management systems is a plus