Business Account Manager

Summary

Bluepeak provides connectivity solutions for residential and business customers. The Business Account Manager manages an assigned portfolio of business customers, retaining and growing accounts, improving customer experience, addressing connectivity concerns, and supporting renewals and upgrades.

Responsibilities

• Cultivate relationships with the decision makers in your portfolio of assigned business to positively impact Bluepeak’s business growth
• Provide quality internal and external customer experience from post-installation through customer life cycle, including prospective upgrade opportunities
• Conduct presentations and events to educate customers on available products
• Negotiate existing customer contracts for renewal
• Ensure we always have updated information in a timely manner to keep our sales funnel active and current
• Perform all other related duties as assigned

Skills

• Competency in verbal, written, and presentation skills for both internal and external personnel at various levels
• Self-starter with the ability to independently plan, organize, and prioritize sales initiatives, project, and performance objectives with clearly defined metrics
• Strong collaboration with peers and leadership to provide key on-the-ground insights to help guide regional strategy
• Detail oriented and organized
• Ability to maintain professionalism in changing and/or challenging situations
• Consistent exercise of independent judgment and discretion in matters of significance
• Highschool diploma or GED required
• 2+ years of experience in sales, preferably in telecommunications
• MS Office Suite: Outlook, Powerpoint, Word, Excel, OneNote
• Software: ICOMS and Salesforce
• Must have reliable transportation and a valid driver's license
• Preferably in telecommunications

Qualifications

Must Haves

• Competency in verbal, written, and presentation skills for both internal and external personnel at various levels
• Self-starter with the ability to independently plan, organize, and prioritize sales initiatives, project, and performance objectives with clearly defined metrics
• Strong collaboration with peers and leadership to provide key on-the-ground insights to help guide regional strategy
• Detail oriented and organized
• Ability to maintain professionalism in changing and/or challenging situations
• Consistent exercise of independent judgment and discretion in matters of significance
• Highschool diploma or GED required
• 2+ years of experience in sales, preferably in telecommunications
• MS Office Suite: Outlook, Powerpoint, Word, Excel, OneNote
• Software: ICOMS and Salesforce
• Must have reliable transportation and a valid driver's license

Nice to Haves

• preferably in telecommunications

Benefits

• Annual bonus eligibility
• Comprehensive benefits package, including medical, dental, vision, life, and 401(k)
• Generous vacation and paid sick time, plus paid holidays and personal days
• Professional development with an emphasis on internal promotion
• Employee discounts on Bluepeak services, including internet
• Flexibility, support, and resources to be successful in their careers