Temporary Business Development Representative (Remote) US

Summary

Cengage is a global education technology company that provides digital products and services supporting learners and educators. The Temporary Business Development Representative will conduct outbound calls and emails to beauty and wellness education customers, present Milady’s ExamReady solution, identify qualified sales opportunities, and schedule demonstrations. The role also involves maintaining outreach records, coordinating with sales representatives, following up with prospects, and meeting weekly appointment goals.

Responsibilities

• Carry out proactive outbound communication with potential customers through phone and email
• Connect with beauty and wellness education customers and present the benefits of Milady's ExamReady solution
• Identify customer interest and needs and generate qualified opportunities for the sales team
• Clearly convey the benefits of connecting with a Milady sales representative and joining an ExamReady demonstration
• Schedule qualified demo appointments for assigned sales representatives
• Follow up with customers as appropriate to help drive strong appointment attendance
• Maintain accurate records of customer outreach, conversations, and scheduled appointments
• Partner closely with sales representatives to ensure a smooth handoff and positive customer experience
• Meet established weekly activity and appointment goals

Skills

• Strong verbal and written communication skills
• Confidence and integrity when speaking with customers by phone
• Ability to quickly build rapport and communicate value
• Comfortable conducting a high volume of outbound customer outreach
• Goal-oriented and motivated by measurable results
• Strong organizational and follow-up skills
• Ability to manage multiple customer conversations and priorities
• Positive, persistent, and comfortable hearing "no" while continuing to pursue opportunities
• Interest in the beauty, wellness, or education industries is a plus
• Experience in sales, customer service, business development, appointment setting, or lead generation is preferred but not required

Qualifications

Must Haves

• Strong verbal and written communication skills
• Confidence and integrity when speaking with customers by phone
• Ability to quickly build rapport and communicate value
• Comfortable conducting a high volume of outbound customer outreach
• Goal-oriented and motivated by measurable results
• Strong organizational and follow-up skills
• Ability to manage multiple customer conversations and priorities
• Positive, persistent, and comfortable hearing "no" while continuing to pursue opportunities

Nice to Haves

• Interest in the beauty, wellness, or education industries is a plus
• Experience in sales, customer service, business development, appointment setting, or lead generation is preferred but not required

Benefits

• $10 for every qualified appointment that leads to the customer participating in the scheduled demonstration
• Incentives are calculated and paid monthly.