Sales Engineer - USA

Summary

Cynet is a cybersecurity company focused on threat detection and response through an AI-powered unified platform. The Sales Engineer will support technical pre-sales activities, enable MSP and MSSP partners, design security solutions, manage proofs of concept, advise partners, and relay customer feedback to internal teams.

Responsibilities

• Technical Pre-Sales Support: Work closely with the sales team to identify and qualify opportunities with MSP and MSSP partners. Provide technical expertise during the sales process, including presentations, demonstrations, and technical deep dives
• Partner Enablement: Train and enable MSP and MSSP partners on Cynet’s platform, ensuring they are equipped to deploy and support the solution for their clients
• Solution Architecture: Collaborate with partners to design and customize security solutions that meet the unique needs of their customer base using Cynet’s platform
• Proof of Concept (PoC) Management: Lead PoCs, manage evaluations, and work with partners to successfully demonstrate Cynet's capabilities
• Technical Advisory: Act as a trusted advisor to MSP and MSSP partners by providing ongoing enablement, answering technical questions, and helping resolve technical sales issues
• Customer Feedback: Act as a liaison between partners and internal teams, providing valuable feedback to product management and engineering to help improve Cynet’s platform and meet market demands
• Stay Current: Keep up to date with the latest trends in cybersecurity and managed security services, ensuring partners understand how Cynet stays ahead of emerging threats

Skills

• 3+ years of experience in a technical sales or sales engineering role, preferably in the cybersecurity space
• Experience working with MSPs and MSSPs is a must
• Strong understanding of cybersecurity technologies, including endpoint protection, SIEM, EDR, vulnerability management, and threat detection/response
• Excellent communication skills, both written and verbal, with the ability to convey complex technical information to both technical and non-technical audiences
• Experience conducting technical product demonstrations and PoCs
• Familiarity with cloud environments, network security, and cybersecurity frameworks
• Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment
• Willingness to travel as needed to meet with partners and attend industry events

Qualifications

Must Haves

• 3+ years of experience in a technical sales or sales engineering role, preferably in the cybersecurity space
• Experience working with MSPs and MSSPs is a must
• Strong understanding of cybersecurity technologies, including endpoint protection, SIEM, EDR, vulnerability management, and threat detection/response
• Excellent communication skills, both written and verbal, with the ability to convey complex technical information to both technical and non-technical audiences
• Experience conducting technical product demonstrations and PoCs
• Familiarity with cloud environments, network security, and cybersecurity frameworks
• Strong problem-solving skills and the ability to work in a fast-paced, collaborative environment
• Willingness to travel as needed to meet with partners and attend industry events

Benefits

• Hybrid Work Model
• This role may be based in Boston, MA, Tampa, FL, or remote for candidates outside these areas.