Key Account Manager

Summary

Beckman Coulter Diagnostics, a Danaher operating company, develops clinical diagnostic solutions used in healthcare and research settings worldwide. The Key Account Manager will lead strategic customer relationships, retain and expand existing accounts, identify new opportunities, and coordinate cross-functional teams to drive customer success and territory growth.

Responsibilities

• Build and manage executive-level relationships across assigned IDNs and Health Systems, acting as a trusted advisor to drive growth, retain base business, and influence key decisions
• Analyze account performance and align Beckman Coulter Diagnostics solutions to customer financial and operational priorities in partnership with the Health Systems Executive
• Coordinate cross-functional teams to develop and execute multi-year strategic account plans, aligning near-term actions to long-term growth objectives
• Partner with Service to ensure successful implementation and ongoing support, maintaining a high-quality customer experience and resolving issues as needed
• Leverage Danaher Business Systems (DBS) tools to align resources, maintain pipeline and funnel accuracy, and deliver regular business reviews to customer leadership

Skills

• Bachelor's degree or equivalent experience with 2+ years' experience or master's degree with 0-2 years' experience
• Travel 50%-75% of the time; In Person Customer Facing Meetings 75% of the time
• Must have a valid driver's license with an acceptable driving record
• 3+ years of Diagnostics Sales Experience
• Proven ability to understand customer business and financial goals and to position solutions that align with hospital operations, financial drivers, and healthcare economics
• Experience working collaboratively with local sales teams to support account execution and navigate long-term capital equipment sales cycles
• Background in leading or participating in account planning sessions and contributing to executive-level business reviews with both customers and internal stakeholders

Qualifications

Must Haves

• Bachelor's degree or equivalent experience with 2+ years' experience or master's degree with 0-2 years' experience
• Travel 50%-75% of the time; In Person Customer Facing Meetings 75% of the time
• Must have a valid driver's license with an acceptable driving record

Nice to Haves

• 3+ years of Diagnostics Sales Experience
• Proven ability to understand customer business and financial goals and to position solutions that align with hospital operations, financial drivers, and healthcare economics
• Experience working collaboratively with local sales teams to support account execution and navigate long-term capital equipment sales cycles
• Background in leading or participating in account planning sessions and contributing to executive-level business reviews with both customers and internal stakeholders

Benefits

• Sales Incentive Compensation (SIC)
• Paid time off
• Medical, dental, and vision insurance for eligible employees
• 401(k) for eligible employees
• This position is eligible for a remote work arrangement in which you can work remotely from your home