UT Service Engineer

Summary

Hexagon's Manufacturing Intelligence division develops advanced manufacturing and inspection technologies that help customers improve innovation, productivity, and quality. The UT Service Engineer provides lifecycle technical service for Ultrasonic Testing inspection systems, including installation, calibration, maintenance, troubleshooting, repair, optimization, customer support, training, and continuous improvement.

Responsibilities

• Install, commission, calibrate, inspect, maintain, and repair Ultrasonic Testing (UT) systems and associated equipment
• Perform preventative maintenance and annual equipment certifications
• Diagnose mechanical, electrical, software, automation, and UT equipment issues
• Conduct equipment health assessments and recommend improvements
• Support upgrades, retrofits, and modernization projects
• Participate in commissioning and customer acceptance activities
• Serve as the primary technical contact during field service activities
• Deliver remote and on-site technical support
• Build long-term customer relationships
• Provide operator and maintenance training
• Identify lifecycle support opportunities
• Resolve customer issues promptly
• Complete service reports, calibration certificates, and technical documentation
• Maintain equipment history and service records
• Escalate complex issues appropriately
• Share technical knowledge globally
• Comply with HSEQ policies
• Conduct service safely
• Mitigate site risks
• Maintain tools and assets
• Support continuous improvement
• Participate in ongoing training
• Develop expertise across inspection technologies
• Support new product introductions
• Provide feedback to improve products and service

Skills

• Bachelor's degree in Engineering, Physics, Electronics, Mechanical, Electrical, Instrumentation, or related discipline
• Hands-on experience with electrical, mechanical, electromechanical, or industrial systems
• Strong troubleshooting and analytical skills
• Excellent customer service and communication
• Ability to work independently
• Strong organisational skills
• Valid driver's licence
• Valid passport or ability to obtain one
• Willingness to travel extensively, including internationally
• Commitment to safety and quality
• Experience with Ultrasonic Testing (UT), NDT, or industrial inspection
• Experience servicing industrial automation equipment
• Knowledge of PLCs, controls, motion systems, and instrumentation
• Ability to read schematics and drawings
• Experience delivering customer training
• Knowledge of industrial manufacturing processes

Qualifications

Must Haves

• Bachelor's degree in Engineering, Physics, Electronics, Mechanical, Electrical, Instrumentation, or related discipline
• Hands-on experience with electrical, mechanical, electromechanical, or industrial systems
• Strong troubleshooting and analytical skills
• Excellent customer service and communication
• Ability to work independently
• Strong organisational skills
• Valid driver's licence
• Valid passport or ability to obtain one
• Willingness to travel extensively, including internationally
• Commitment to safety and quality

Nice to Haves

• Experience with Ultrasonic Testing (UT), NDT, or industrial inspection
• Experience servicing industrial automation equipment
• Knowledge of PLCs, controls, motion systems, and instrumentation
• Ability to read schematics and drawings
• Experience delivering customer training
• Knowledge of industrial manufacturing processes

Benefits

• You will receive ongoing technical development.