Business Development Representative

Summary

ECI Software Solutions is seeking a motivated and customer-focused Business Development Representative to join its Inside Sales team. The role combines inbound lead qualification and outbound prospecting to generate pipeline, conduct discovery conversations, schedule qualified meetings, and maintain accurate CRM activity tracking.

Responsibilities

• Respond to and qualify inbound leads in a timely and professional manner
• Proactively prospect and generate new opportunities through outbound calling, email, and LinkedIn outreach
• Conduct discovery conversations to understand prospect needs, challenges, and fit
• Deliver clear and compelling messaging that communicates value early in the conversation
• Handle objections confidently and guide prospects toward next steps
• Prioritize and manage a high volume of inbound and outbound activities effectively
• Research target accounts and identify key decision-makers
• Schedule qualified meetings for Account Executives and ensure smooth handoff
• Maintain accurate and up-to-date activity tracking in Salesforce (CRM)
• Meet or exceed targets for response time, meetings set, and pipeline generated

Skills

• * Experience or strong interest in cold calling and outbound prospecting
• * Ability to balance inbound responsiveness with outbound pipeline generation
• * Strong discovery and qualification skills
• * Excellent communication skills—both verbal and written
• * Effective time management and prioritization in a fast-paced environment
• * Confidence in handling objections and navigating conversations
• * Coachability and a willingness to learn and improve
• * Results-driven mindset with a focus on achieving targets
• * 1+ years of experience in sales, business development, or a customer-facing role
• * Experience in a quota-carrying or metrics-driven environment is a plus
• * Familiarity with CRM systems (e.g., Salesforce) preferred
• * Experience with sales engagement tools (e.g., Outreach, Salesloft) is a plus
• * Bachelor's degree preferred but not required

Qualifications

Must Haves

• * Experience or strong interest in cold calling and outbound prospecting
• * Ability to balance inbound responsiveness with outbound pipeline generation
• * Strong discovery and qualification skills
• * Excellent communication skills—both verbal and written
• * Effective time management and prioritization in a fast-paced environment
• * Confidence in handling objections and navigating conversations
• * Coachability and a willingness to learn and improve
• * Results-driven mindset with a focus on achieving targets
• * 1+ years of experience in sales, business development, or a customer-facing role

Nice to Haves

• * Experience in a quota-carrying or metrics-driven environment is a plus
• * Familiarity with CRM systems (e.g., Salesforce) preferred
• * Experience with sales engagement tools (e.g., Outreach, Salesloft) is a plus
• * Bachelor's degree preferred but not required

Benefits

• Clear path for career growth into Account Manager, Sales Executive or other sales roles
• Comprehensive onboarding and ongoing training
• Performance incentives and bonuses
• Collaborative, supportive team environment
• Strong benefits package
• Long-term growth opportunities
• Hybrid work arrangement in Westlake, TX or remote work in the USA for the right candidate