Coordinator, Global Events

Summary

Entrepreneurs’ Organization is a global nonprofit membership organization and peer network for entrepreneurs. The Coordinator, Global Events supports the execution of global events by managing registration data, attendee communications, event logistics, and operational readiness while partnering with internal teams, event leads, and technology providers.

Responsibilities

• Manage and maintain all event-related lists, including registration lists, waitlists, rooming lists, activity selections, and group assignments
• Ensure alignment and accuracy across all platforms (CRM, Cvent, Eventbrite, and internal trackers) in coordination with MSC and technology teams
• Support payment tracking, reporting, and coordination of attendee refunds
• Reconcile registration data with hotel rooming lists and internal records and provide accurate and timely reporting to Event Leads and leadership
• Draft and compile event communication content (registration emails, updates, reminders) for Event Lead review, partnering with the MarComm team to ensure alignment with brand standards and messaging
• Manage email distribution lists and execution through platforms such as Mailchimp or equivalent providers
• Set up and manage WhatsApp groups for events to support real-time attendee communication
• Prepare templates in Canva for onsite communications and event use
• Support inbound attendee communications, including dietary requirements and general event-related inquiries
• Partner with Event Leads and MSC team to ensure clear, timely, and consistent communication to attendees
• Coordinate event supplies, packing, and shipping logistics for Global Events and maintain inventory of event materials
• Prepare the Global Events team for onsite execution, including materials, run-of-show alignment, and registration readiness
• Manage the onsite registration experience and drive ongoing improvements to registration processes, including coordination of materials such as lanyards, luggage tags, and name badges
• Support food and beverage coordination by tracking and communicating dietary requirements
• Update and maintain Event SOPs and process documentation, identifying opportunities for improvement
• Support the development and ongoing management of Global Events attendee loyalty initiatives and loyalty rewards group
• Support Event Leads with setup and coordination of MyEO events and pre- and post-event activities, working closely with local attendee groups
• Liaise with Chapter Managers in host and surrounding chapters to support local engagement and coordination
• Support Event Leads and internal stakeholders as needed to ensure successful program delivery
• Provide administrative and operational support across the Global Events Team, responding to requests from multiple team members and prioritizing needs across concurrent events
• Assist with small events or additional projects as assigned
• Other duties as required

Skills

• Bachelor's Degree and two or more years administrative experience, association work, event planning or coordination related work
• Proficiency in MS Excel is a must
• Proficiency in Microsoft Office presentations tools
• Exceptional customer service and organizational skills, with the ability to support entrepreneurial audiences with high expectations and attention to detail
• Demonstrate a solution-oriented mindset and promote quality through continuous performance improvement
• Works harmoniously and effectively with others as part of a team
• A self-starter who desires to show ownership and commitment to the job
• Ability to travel domestically and internationally up to 15% of the time
• This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms
• The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings
• The role requires travel up to 15%
• The role requires occasional early morning/evening meetings across time zones
• The role requires lifting/moving up to 15 pounds, as applicable
• Knowledge of Canva, project management software like Monday.com, C events desirable

Qualifications

Must Haves

• Bachelor's Degree and two or more years administrative experience, association work, event planning or coordination related work
• Proficiency in MS Excel is a must
• Proficiency in Microsoft Office presentations tools
• Exceptional customer service and organizational skills, with the ability to support entrepreneurial audiences with high expectations and attention to detail
• Demonstrate a solution-oriented mindset and promote quality through continuous performance improvement
• Works harmoniously and effectively with others as part of a team
• A self-starter who desires to show ownership and commitment to the job
• Ability to travel domestically and internationally up to 15% of the time
• This role is primarily sedentary/light work and requires regular use of a computer, telephone, and video-conference platforms
• The role requires the ability to communicate effectively in writing and verbally and to participate in virtual and in-person meetings
• The role requires travel up to 15%
• The role requires occasional early morning/evening meetings across time zones
• The role requires lifting/moving up to 15 pounds, as applicable

Nice to Haves

• Knowledge of Canva, project management software like Monday.com, C events desirable

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Life/disability coverage
• Retirement benefits with immediate vesting
• Paid sick leave
• Paid time off/vacation
• Paid holidays
• Parental leave, if applicable
• Home office benefits, as applicable
• Wellness benefits, as applicable
• Professional development benefits, as applicable
• Flexible work environment, subject to role, location, and applicable plan terms