Regional Rental Coordinator

Summary

EquipmentShare is transforming the construction industry through innovative technology, real-time support, and customer-focused service. The Regional Rental Coordinator responds to leads, builds and maintains contractor relationships, resolves customer needs, and develops sales strategies to grow market share and improve the rental customer experience.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare retail process
• Expand our existing customer base by building relationships with contractors and construction company principals. Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare
• Keep them up-­to-­date about new or additional ways in which EquipmentShare can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints or other communications
• Develop new sales strategies and techniques to increase our market share and improve our customer experience

Skills

• * You're a great listener and care about solving your customer's problems
• * You're energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
• * You have strong interpersonal and problem-solving skills
• * You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
• * At least 3 years of sales experience
• * Prolonged periods sitting at a desk and working on a computer
• * Must be able to travel for company business as needed
• * Must be able to lift up to 15 pounds at times
• (equipment sales experience is a plus)

Qualifications

Must Haves

• * You're a great listener and care about solving your customer's problems
• * You're energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
• * You have strong interpersonal and problem-solving skills
• * You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
• * At least 3 years of sales experience
• * Prolonged periods sitting at a desk and working on a computer
• * Must be able to travel for company business as needed
• * Must be able to lift up to 15 pounds at times

Nice to Haves

• (equipment sales experience is a plus)

Benefits

• Eligible employees may receive per diem for qualifying travel assignments. Per diem amounts are determined by management based on the assignment, location, and travel requirements.
• Overtime pay after working 40 hours
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO and paid holidays
• 401(k) with company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend and wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Fully remote work