Solutions Consultant

Summary

Granicus is a company focused on transforming the Govtech industry by connecting governments with their constituents. They are seeking a Solutions Consultant to lead discovery and solution design, guiding stakeholders through structured exploration of needs and crafting strategies that align with Granicus products and agency priorities.

Responsibilities

• Lead solution strategy for high-priority opportunities in Spanish and English, including discovery, documentation, and stakeholder alignment, adapting approach based on audience needs
• Translate and synthesize insights across Spanish and English to drive clear internal alignment
• Collaborate cross-functionally with Product, Services, Architects, and Sales to validate design feasibility and delivery approach
• Create compelling, outcome-driven solution narratives that reflect executive priorities and operational realities
• Own solution design development for assigned opportunities, aligning product capabilities to business outcomes
• Design and deliver value-based solution presentations and demos tailored to stakeholder personas
• Incorporate value engineering concepts (ROI, cost of inaction, impact metrics) into solution positioning
• Partner with Account Executives to shape opportunity strategy, stakeholder coverage, and deal progression
• Collaborate with Solution Architects, Product, and Services to validate feasibility and identify risks early
• Adapt to varying expectations for Spanish-first vs. bilingual engagement across agencies
• Other duties as assigned

Skills

• Professional fluency in Spanish and English (written and spoken)
• 3+ years of experience in presales, consulting, solution design, or architecture for a SaaS company (ideally GovTech)
• Ability to lead discovery conversations in Spanish and English within the first 60–90 days, including facilitating stakeholder discussions and producing clear, bilingual solution documentation
• Demonstrated ability to develop structured solution designs using templates, visuals, and narratives
• Proven track record of independently leading discovery, solution design, and internal coordination for complex opportunities
• Strong executive communication skills and ability to adapt messaging based on stakeholder role and agency priorities
• Ability to design modular, scalable solutions aligned to product capabilities, mission context, and delivery feasibility
• Comfortable mentoring peers, shaping internal tools, and contributing to process improvements
• Fluency with CRM systems (Salesforce), collaboration tools (Teams), and internal documentation platforms

Qualifications

Must Haves

• Professional fluency in Spanish and English (written and spoken)
• 3+ years of experience in presales, consulting, solution design, or architecture for a SaaS company (ideally GovTech)
• Ability to lead discovery conversations in Spanish and English within the first 60–90 days, including facilitating stakeholder discussions and producing clear, bilingual solution documentation
• Demonstrated ability to develop structured solution designs using templates, visuals, and narratives
• Proven track record of independently leading discovery, solution design, and internal coordination for complex opportunities
• Strong executive communication skills and ability to adapt messaging based on stakeholder role and agency priorities
• Ability to design modular, scalable solutions aligned to product capabilities, mission context, and delivery feasibility
• Comfortable mentoring peers, shaping internal tools, and contributing to process improvements
• Fluency with CRM systems (Salesforce), collaboration tools (Teams), and internal documentation platforms

Benefits

• Flexible Time Off – Take the time you need to rest, recharge, and live your life.
• Company-Wide Wellbeing Days – Paid days off to unplug and focus on your mental health.
• Work From Home Reimbursement – Support a productive home office environment.
• Private health, vision, dental and life insurance – 100% Employer-Paid. Comprehensive coverage for you and your family.
• On-Demand Mental Health Support – Access to Headspace and other wellness tools.
• Pension Plan and Retirement options
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.